Now 30 Years Old, Frequent-Flier Plans Draw Consumer Ire

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    http://www.cnbc.com/id/42785178

    Now 30 Years Old, Frequent-Flier Plans Draw Consumer Ire

    :mad:


    On the 30th anniversary of frequent-flier programs, miles and user options have soared — but so has frustration.

    With literally billions of miles chasing a scarcity of cheap seats — 25,000-point flights, the longtime industry minimum for a domestic coach seat — consumer complaints are rampant. Ever-changing fees, blackout dates and other restrictions are adding to the discontent.
     

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