(not true) Award ticket redeposit fee NOT waived for 1K? *(lower status pax also in PNR)

Discussion in 'United Airlines | MileagePlus' started by snod08, May 2, 2015.  |  Print Topic

  1. snod08
    Original Member

    snod08 Gold Member

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    ETA:
    1k desk agent confirmed there is a glitch in the online system. She has herself complained to the Technology team about this. (apparently this is happening frequently now).
    So, NO FEES for redepositing awards (1K/Plat).
    ----------------------------------------------

    Hello UA MP forum.

    I was trying to cancel an award ticket I purchased in February (all miles came from my 1K account).
    My wife is on the PNR as well (UA gold).
    Website wants to charge me redeposit fee. I did not go through with the transaction.

    Is this new?

    I also see a long thread on TOBB about this issue.
    According to one post, after April-15, UA will not waive redeposit fee if there is a non-1K/Plat member on the PNR.
    If true, this is truly a sucktastic change.

    http://www.flyertalk.com/forum/24752547-post61.html
     
    Last edited: May 2, 2015
  2. kwai
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    kwai Gold Member

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    The post you linked to claims that UA never had a fee waiver for itins with a non-1K but that's total garbage. Not only is that fiction for itins with the account holder and other pax but it's also a fabrication for itins with only a lower status pax from the account of a 1K.

    At least that was my experience for many years. The utility of 1K would have been highly diminished if fees were being assessed on my account and I would have not lasted as long as I did (ie 1MM).
     
  3. snod08
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    snod08 Gold Member

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    Sorry. This is the post
    http://www.flyertalk.com/forum/24752547-post61.html

    i have edited the original post
     
  4. Wandering Aramean
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    Wandering Aramean Gold Member

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    The website is busted. Just call in.
     
    snod08 likes this.
  5. snod08
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    snod08 Gold Member

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    Thank you!
    I will report back.
     
  6. snod08
    Original Member

    snod08 Gold Member

    Messages:
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    ETA:
    1k desk agent confirmed there is a glitch in the online system. She has herself complained to the Technology team about this. (apparently this is happening frequently now).
    So, NO FEES for redepositing awards (1K/Plat).
    ----------------------------------------------
     
    Wandering Aramean likes this.

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