No pre-check on return if outbound is touched by a GA?

Discussion in 'United Airlines | MileagePlus' started by TravelerRob, Aug 14, 2014.  |  Print Topic

  1. TravelerRob
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    TravelerRob Silver Member

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    Hi all,
    This is the second time this has happened to me now. Oddly it's at the same city.

    I book SEA-ORD and ORD-SEA as one ticket. SEA-ORD overbooked so I volunteer and either get bumped or don't, makes no difference. When I check-in for the ORD-SEA leg I never get pre-check. This has happened twice to me now; today being the second.

    Any idea why pre-check status goes away once a ticket is manually touched by a gate agent?

    Interestingly enough...when I took the bump out of SEA on Monday my new BPs for the flights I was given still had pre-check on them. But the return doesn't.

    I'm not sure if this is a TSA issue or a UA issue. I thought once a ticket had pre-check status that all flights on the ticket gave you pre-check. Maybe a wrong assumption?

    Thanks,
    Rob
     
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  2. Mackieman
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    Mackieman Gold Member

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    Do you have a Known Traveler Number or are you relying on elite status?
     
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  3. Newscience

    Newscience Gold Member

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    A good point! FWIW, I've entered my known traveler number on all the airline websites for the airlines I travel on. So far, all is working according to plan, and I'm able to get TSA Pre-check. :) Now, whether a particular airport offers TSA Pre-check (and some stop doing so at a certain time of day) is another story. :(
     
  4. NYCUA1K

    NYCUA1K Gold Member

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    Pre-check seems to propagate automatically to other airlines if you enter your Known Traveler Number (KTN) with one airline. I found this out at IAD when I successfully pre-checked with an AA ticket and BP that had the Pre-Check mark when issued, although I have no status with AA and I had entered my KTN only once with UA.
     
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  5. TravelerRob
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    TravelerRob Silver Member

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    No KTN. I rely on elite status.

    But again..it's always been my understanding that pre-check status applies to a ticket/itinerary, not an individual flight. Am I wrong? I get it on the outbound but not the return. And I've never not gotten it on the outbound so it's hard to determine if I would have gotten it on the return or not if I didn't have it on the outbound.

    So while I appreciate being able to volunteer and have a GA protect me on later flights should they need my seat I really wish this wouldn't kill pre-check on the return.

    -Rob
     
  6. lawry

    lawry Active Member

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    I rely on elite status too. I have gotten precheck on a return after not having gotten it on the outbound, so I don't think it applies to an entire ticket/itinerary.
     
  7. Wandering Aramean
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    Wandering Aramean Gold Member

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    This is not the case per TSA folks. It is always possible to get lucky and get it anyways (and your one experience may be a result of that) though that is supposedly going away soon. And I have several experiences where no KTN = No Pre and when adding it in and reprinting the BP it came through.
    I believe this is incorrect. You are evaluated each time you check in as I understand it, not for the whole itinerary at once.
     
  8. HaveMilesWillTravel
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    HaveMilesWillTravel Gold Member

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    I have for a while now been the lucky recipient of Pre-Check marks on virtually all my UA flights. Same for my wife (with one exception where I got it and she didn't). Neither of us has entered a KTN into the UA system (though we both do have Global Entry and the card for it). I just never saw the need to enter it since it seemed to work okay without it.

    The few times we have flown other carriers we did not receive Pre-Check (no status on any other carrier). I guess I really need to spend a few minutes getting the numbers into the various airline systems.
     
  9. NYCUA1K

    NYCUA1K Gold Member

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    It could have been a fluke since this is just one data point, but the US/AA agent seemed to think it was standard behavior when I'd expressed surprise to be pre-checked without status in AA and my KTN stored in UA systems.

    The way to know for sure would be for others to report their experiences...
     
  10. Pizzaman
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    Pizzaman Co-founder

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    I've had a GA touch my ticket and still had PreCheck on other flights in that itin.

    FWIW, I've also had 100% of my flights this year on AA, UA and US qualify for PreCheck this year.
     
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  11. NYCUA1K

    NYCUA1K Gold Member

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    Did you have to enter your KTN with all 3 airlines or did you just enter it with one and it 'propagated' as I'd surmised?

    Sent from my DROID4 GLOBAL using milepoint
     
  12. sfogate
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    sfogate Gold Member

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    I did had my round trip get Pre Check, even when I made a change to an earlier flight. Not that it matters since I either get wheelchair service or use the employee line. :D But I did get all excited as I have not been Pre Checked before.
     
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  13. TravelerRob
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    TravelerRob Silver Member

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    Interesting. I'm wondering if those who have had their tickets changed (outbound) and still got pre-check on the return had their tickets touched manually by a gate agent where flight order becomes out of whack or if they were computer changes like SDC? When I've done SDC on the outbound I still get pre-check on the return. It seems to be the manual process that kills it for me.

    Thanks for the feedback, all. This is a good conversation IMO just to hear other experiences. Overall, just based on elite #, I get Pre-Check about 95% of the time (have only missed the two ORD-SEA when the ticket was manually touched and I go to ORD at least once a month).

    -Rob
     

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