New upgrade email from United

Discussion in 'United Airlines | MileagePlus' started by tommy777, Sep 1, 2011.  |  Print Topic

  1. tommy777
    Original Member

    tommy777 Co-founder

    Messages:
    2,674
    Likes Received:
    6,596
    Status Points:
    4,570
    Folks,

    Well, this is a first. Just got this email from United about a flight SNA-ORD in November. It's not a buy up solicitation, but they apparently want me to use miles to upgrade, but as a 1K, there's also of course CR1s.
    I assume all elites will get this informing the lower tiers of this mileage option if there's early availability

    Their IT is obviously flawed as I've already upgraded the two of us with CR1s when I purchased the ticket two months ago.

    Love the picture with the nice glass and the computer that will be off line and you can't charge. I assume the CO marketing person who did the "lame upgrade to first guy" picture is back (not as good though) :p

    [​IMG]

    Hello Tommy,
    [​IMG]
    Use your miles to upgrade to luxury.
    [​IMG]
    You can request to United First® on your upcoming flight using a MileagePlus® Upgrade Award and if an upgrade seat is available, it's yours.
    [​IMG]

    As an elite member, you're eligible for complimentary Unlimited Domestic Upgrades, which can be confirmed within a few days of departure. But why wait? Use your miles for a Mileage Plus Upgrade Award and confirm your upgrade as soon as it's available. Also, with your elite status, you are exempt from any Upgrade Award co-pays.
    Upgrade now and enjoy:

    Comfortable seating and extra legroom
    Complimentary alcoholic beverages
    Complimentary in-flight entertainment


    [​IMG]
     
    Travelsavant and hulagrrl210 like this.
  2. Scottrick
    Original Member

    Scottrick Gold Member

    Messages:
    2,586
    Likes Received:
    4,078
    Status Points:
    2,570
    I don't mind the emails too much. I just got the same one this morning (for a flight this afternoon where F already appears sold-out). What bothers me is that they use pictures of their new international first product to push upgrades on regional jets, etc. A little truth in advertising would dilute the snake oil.
     
    Travelsavant likes this.
  3. EX-LAX

    EX-LAX Silver Member

    Messages:
    171
    Likes Received:
    216
    Status Points:
    310
    With saver award availability practically eliminated, it's either blow your miles on this sales pitch or burn em on standard awards. The game is a-changin' and it ain't something that, "I think I will like"!
     
    Travelsavant and hulagrrl210 like this.
  4. HaveMilesWillTravel
    Original Member

    HaveMilesWillTravel Gold Member

    Messages:
    12,504
    Likes Received:
    20,199
    Status Points:
    16,520
    I was just about to start a thread about it. Got that awesome email today for an upcoming flight from SFO to ABQ... Operated with a CRJ 200. Kind of an ugly way to remind me of that painful experience.
     
    Travelsavant likes this.
  5. mattsteg
    Original Member

    mattsteg Gold Member

    Messages:
    3,278
    Likes Received:
    5,543
    Status Points:
    4,170
    PesosPlus!
     
    Travelsavant, unavaca and hulagrrl210 like this.
  6. From NYC
    Original Member

    From NYC Gold Member

    Messages:
    5,820
    Likes Received:
    10,891
    Status Points:
    11,070
    They are desperate to get all the miles we control, now expanded by the merger, off their books as quickly as possible. Doesn’t look like any domestic F I’ve seen on UACO.
     
    Travelsavant and hulagrrl210 like this.
  7. Misplaced Texan
    Original Member

    Misplaced Texan Gold Member

    Messages:
    16,873
    Likes Received:
    26,168
    Status Points:
    20,020
    I got one of those this morning too, also on flights that have already been upgraded with CR1s. I don't mind the solicitation--the delete key is easy to find--but it just makes you look dumb, UACO, when you send me this when I'm already in F. Also, I'm looking forward to my stemware in domestic F :D
     
    Travelsavant and mht_flyer like this.
  8. EX-LAX

    EX-LAX Silver Member

    Messages:
    171
    Likes Received:
    216
    Status Points:
    310
    The next thing will be daily junk snail-mail offering loyal Mileage Plus members a deal they can't refuse and the privilege to flash a UA Visa card.
    Doh, that's already happening! What I meant was junk (spam) e-mails offering you the same (above mentioned) Visa card deals that are way to good to pass up. Doh, that's already happening too. I guess what I meant to say was nightly, (boiler room) solicitation calls offering you a cool metallic colored Visa card that is definitely a must have in ones wallet, or purse, in order to keep up with the Jones. Doh, I guess I am not as lucky as others as I only receive 30 second pause calls about every 3rd day from my friends at Visa, who want to make sure that I am not missing something that is way too good to be true!
    Doh!
     
    Travelsavant likes this.
  9. gobluetwo
    Original Member

    gobluetwo Silver Member

    Messages:
    806
    Likes Received:
    1,012
    Status Points:
    825
    or MileageNonplussed
     
    Travelsavant likes this.
  10. MSPeconomist
    Original Member

    MSPeconomist Gold Member

    Messages:
    58,563
    Likes Received:
    98,528
    Status Points:
    20,020
    If I had received this, I probably would have deleted it after reading the first line: "You can request to First...." Generally when I receive email claiming to be from major corporations that contains spelling, grammar, and syntax errors, I assume that it's a phishing scheme or something. I certainly wouldn't click into a website from this.
     
    Travelsavant likes this.
  11. lili
    Original Member

    lili Gold Member

    Messages:
    1,510
    Likes Received:
    4,340
    Status Points:
    2,445
    Weird. I've got five trips planned before the November one-hour flight they suggested I upgrade with miles. I'll take my chances.
     
    Travelsavant likes this.
  12. HaveMilesWillTravel
    Original Member

    HaveMilesWillTravel Gold Member

    Messages:
    12,504
    Likes Received:
    20,199
    Status Points:
    16,520
    My message didn't have that error.

    "You can request an upgrade to United First® on your upcoming flight using a MileagePlus® Upgrade Award and if an upgrade seat is available, it's yours."
     
    Travelsavant likes this.
  13. MSPeconomist
    Original Member

    MSPeconomist Gold Member

    Messages:
    58,563
    Likes Received:
    98,528
    Status Points:
    20,020
    The OP looks like tommy777 just did a cut and paste. It's not the standard MP font and I can't imagine someone copying such a long email by hand.
     
    Travelsavant likes this.
  14. HaveMilesWillTravel
    Original Member

    HaveMilesWillTravel Gold Member

    Messages:
    12,504
    Likes Received:
    20,199
    Status Points:
    16,520
    Also, by the way, this may be a first for Tommy, but it certainly wasn't the first time I received a message like this. Looking through my email archive, I see a message from March of this year with the subject line "My Mileage Plus: Confirm your upgrade right away with Premium Seating" and a similar offer. And then in May it was "Search available upgrades for your flight". Both of these earlier emails mentioned my upcoming flight without being specific about the flight or destination, so they have refined the email somewhat... but not enough to actually check if F is even an option (or already selected).
     
  15. HaveMilesWillTravel
    Original Member

    HaveMilesWillTravel Gold Member

    Messages:
    12,504
    Likes Received:
    20,199
    Status Points:
    16,520
    Agreed. I suspect they caught the typo somewhere along the way.


    [​IMG]
     
    Travelsavant likes this.
  16. Pat+
    Original Member

    Pat+ Silver Member

    Messages:
    311
    Likes Received:
    419
    Status Points:
    545
    I got similar emails a couple months ago, for flights I had already upgraded. Frankly I don't know that it matters. Do folks rush to use their miles and pay a co-pay? I don't have stats, but I'm not so sure. I guess most people read this, think "oh great", and then find out about a) the co-pay or 2) the fact that they dont have enough miles or 3) the fact that "requested" doesn't mean "confirmed" or 4) the fact that it's way too complicated anyway.

    For the longest time MP worked for people like us thanks to its opaqueness. Frankly, who understood 500 miles for example? A lot of business guys had no clue they could upgrade for free--I'm sure we've all seen that in talking to folks at the airport or in the air. Now, UA tries to reward big spenders first and encourage mileage redemption. Fair game. I don't think much will change at the end of the day.

    I say, let's not complain and worry... instead, let's focus on the "luxury" we've been enjoying for years ;) Pillowless luxury!
     
  17. mattsteg
    Original Member

    mattsteg Gold Member

    Messages:
    3,278
    Likes Received:
    5,543
    Status Points:
    4,170
    It can be bizarre how poorly airlines target their marketing. Delta, for example, often has ads for their gold amex plastered all over the biz/first/elite checkin areas. These ads advertise getting free bags on delta flights. Just about everyone who gets close enough to see those ads would already have that perk anyway, or is willing to pay for first. Seems like a better place to advertise the MQM boosts of the pricier cards.
     
    Travelsavant likes this.
  18. Flyer1976
    Original Member

    Flyer1976 Gold Member

    Messages:
    28,247
    Likes Received:
    33,912
    Status Points:
    20,020
    LUFCG IS BACCKKKKK!!!!!!!
     
    Travelsavant and tommy777 like this.
  19. Canadi>n
    Original Member

    Canadi>n Gold Member

    Messages:
    1,956
    Likes Received:
    1,617
    Status Points:
    1,120
    The email I got from CO today (UA never sends me anything) extolls the various forms of reciprocal upgrading we now have between UA and CO.
     
    Travelsavant likes this.
  20. kingalien
    Original Member

    kingalien Silver Member

    Messages:
    370
    Likes Received:
    255
    Status Points:
    500
    Got the same email for an itinerary I already submitted SWU requests.:confused:
     
    Travelsavant likes this.
  21. Flyer
    Original Member

    Flyer Silver Member

    Messages:
    107
    Likes Received:
    100
    Status Points:
    420
    What?
     
    Travelsavant likes this.
  22. tommy777
    Original Member

    tommy777 Co-founder

    Messages:
    2,674
    Likes Received:
    6,596
    Status Points:
    4,570
    Travelsavant likes this.
  23. Flyer
    Original Member

    Flyer Silver Member

    Messages:
    107
    Likes Received:
    100
    Status Points:
    420
    Travelsavant likes this.
  24. LUFCG

    LUFCG Silver Member

    Messages:
    16
    Likes Received:
    16
    Status Points:
    110
    I don't doubt it. Easy to spot too, the chump drinking cheap airline wine
     
  25. NYBanker
    Original Member

    NYBanker Gold Member

    Messages:
    32,725
    Likes Received:
    191,901
    Status Points:
    20,020
    Sending this email when an upgrade is available is a nice idea and will get people to use miles to upgrade more often (presumably their goal from this campaign).

    Sending it when it isn't helps remind pax of the carrier's capacity controls! It would seem to do more harm than good in such situations.
     
    Travelsavant likes this.

Share This Page