New SPG App

Discussion in 'Starwood | Preferred Guest' started by perryplatypus, Mar 14, 2012.  |  Print Topic

  1. perryplatypus

    perryplatypus Gold Member

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    Just downloaded the updated SPG app for the iPhone today and it seems to be a much better design and also looks better. Has anyone used it to book a room yet?
     
  2. TRAVELSIG
    Original Member

    TRAVELSIG Gold Member

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    I wish they would create an Ipad app- as running Iphone apps on the Ipad always look so distorted.
    In the meantime- I will just continue to use Safari.
     
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  3. CharlesG

    CharlesG Gold Member

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    I think the redesign is quite nice! I especially like the way upcoming stays are presented, hotel by hotel, with pics and all relevant details. I could see if you have tons of upcoming stays that a list might be better, but for the five I have in the pipeline, this is elegant and easy to use!
     
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  4. kdw038

    kdw038 Gold Member

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    I think my wife is the target audience for this update!
    *Access to social networking channels and check-ins
    *The ability to store your hotel room number so you never lose it
     
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  5. sendaiben
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    sendaiben Gold Member

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    It seems excellent. Very impressed :)
     
  6. schnitzel
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    schnitzel Gold Member

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    Haven't tried it - any chance it allows check-in directly in the app?
     
  7. sendaiben
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    sendaiben Gold Member

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    It would be nice if it downloaded your card automatically to the app (with the picture you chose online) :D
     
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  8. garyst16
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    garyst16 Silver Member

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    It would be nice if SPG wasn't so focused on the iOS and considered the other umpteen million Android users that are their customers....

    Not all of are drinking the Kool Aid!
     
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  9. schnitzel
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    schnitzel Gold Member

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    Not to diverge too far here, but that's exactly the problem: development for the iPhone is much, much simpler, because they all have the same form factor and similar features. Developing for Android requires either eliminating features to get to a lowest-common-denominator app, or accommodating the various screen sizes and abilities of all of the Android phones.
     
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  10. garyst16
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    garyst16 Silver Member

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    That may in fact be the case, but does that mean that SPG should just ignore the Android users? Take a look at the chart below and tell me what you would do if you were SPG...

    November 15, 2011 - Today, Android is still accelerating and has about 52.5% of the global smartphone market. iOS, on the other hand, is still flat.

    Nov 2011.jpg
     
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  11. schnitzel
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    schnitzel Gold Member

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    Fine, but if it costs 10x to do Android, is it worth it? iOS is the low hanging fruit.
     
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  12. schnitzel
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    schnitzel Gold Member

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    By the way, I've seen tons of numbers and, like all statistics, many are very different.

    This article reports that Android has 48.5% while iOS has 29.5% of the smartphone market. So if it costs 3x or even only 2x as much to do an Android version, the iOS version still has a lower cost per user.
     
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  13. garyst16
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    garyst16 Silver Member

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    Not arguing the cost...just stating that not all SPG customers are iOS users...I don't think it is in best interest of any business to ignore the Android population...higher costs or not...
     
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  14. CharlesG

    CharlesG Gold Member

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    Unfortunately, this seems to be the world we live in. I am not a big iOS user (I do have an iPod Touch), and development for both phone and tablet apps happen on iOS first. It's not just Starwood, unfortunately.
     
  15. CharlesG

    CharlesG Gold Member

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    I was able to see my card on the app (although not with the pic I chose, I don't think).
     
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  16. SPG Champion 3
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    SPG Champion 3 Official Representative

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    Thanks for your feedback. We're evaluating other platforms and will announce here if we release an Android app in the future. In the meantime, please feel free to use our mobile optimized websites on any smartphone device.

    Carrie Houston
    Social Media Supervisor
    Starwood Hotels & Resorts Worldwide

    spgchampion@starwoodhotels.com
     
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  17. snowpuff

    snowpuff Silver Member

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    i agree completely! love the way the hotel stays are presented; even better than the website!
     
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  18. garyst16
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    garyst16 Silver Member

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    Just a matter of time before the same happens over here...

    "A new study shows that Android has overtaken the iPhone as the most-used smartphone in the UK. Among smartphones in use by consumers on a daily basis – not just sales – Android has 36.9% of the market, compared to 28.5% for Apple’s iPhone." (http://www.webpronews.com/android-passes-ios-uk-market-share-2012-02)

    android_vs_apple_3_320x245.jpg
     
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  19. perryplatypus

    perryplatypus Gold Member

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    Oh come have a sip it's cool and tasty. :)
     
  20. garyst16
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    garyst16 Silver Member

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    Thank you Mr. Jones, I think I will abstain!
     
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  21. schnitzel
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    schnitzel Gold Member

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    Have we all agreed that this is already the case in the US? The issue isn't numbers, it's cost per user, and that's still a lot higher for Android v. iOS because the programming cost is still much lower, even compared to the smaller user base in the iOS world.
     
  22. garyst16
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    garyst16 Silver Member

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    Marriott wasn't deterred by the additional cost of developing an app for Android...and BTW, it works just fine...
     
  23. schnitzel
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    schnitzel Gold Member

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    Sure - Marriott even did Blackberry, which I haven't seen any demand for here.
     
  24. garyst16
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    garyst16 Silver Member

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    So basically you are comparing the demand for an app for Blackberry and an app for Android? Night and day!
     
  25. schnitzel
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    schnitzel Gold Member

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    My point is, Marriott covered all the bases. SPG is going for the biggest bang for the buck.

    Look, I really get your dissatisfaction with SPG. I'm a Mac user (no surprise) and I have been for years. I'm very accustomed to getting no respect from application and hardware developers. And I always understood it - I chose the less-desirable platform from the standpoint of developers looking to recoup their costs. But I decided that I preferred the Mac environment despite that issue. And I think that's exactly the same for Android - if you prefer that platform, that's great, but part of what comes with it is a more limited selection of apps compared to the iOS world.
     

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