New Question On the Delta Survey

Discussion in 'Delta Air Lines | SkyMiles' started by USAF_Pride, Mar 1, 2012.  |  Print Topic

  1. USAF_Pride
    Original Member

    USAF_Pride Gold Member

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    12. To help us partner with our government counterparts to improve your overall travel experience, please answer the following questions:
    12. Please rate how reasonable your line wait was to reach TSA passenger security screening at XXX:
    Excellent
    Very Good
    Good
    Fair
    Poor

    12. How satisfied were you with the courteousness of the TSA agents at XXX?
    Very Satisfied
    Satisfied
    Neutral
    Unsatisfied
    Very Unsatisfied
     
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  2. USAF_Pride
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    USAF_Pride Gold Member

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    Poor and Very Unsatisfied
     
  3. DTWBOB

    DTWBOB Silver Member

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    I haven't had this one (yet), but....

    I'm almost surprised they didn't ask whether the TSA staff identified themselves by name.

    <lol>

    DTWBOB
     
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  4. chaz4449

    chaz4449 Silver Member

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    I wonder why they would ask about that? Do they have any involvement with TSA, or is this to advocate for passengers?
     
  5. mattsteg
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    mattsteg Gold Member

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    Via precheck they have involvement. It may be a way for them to evaluate the effectiveness of that program.
     
  6. MSPeconomist
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    MSPeconomist Gold Member

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    Does anyone else find it a bit amusing that the word "satisfied" is used to describe the outcome of a groping?
     
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