Introduction Malaysian Airlines seems to have been dragging its heels for a little bit. They’ve fallen behind their other South East Asian legacy carrier competitors (aka. Singapore Airlines, and Thai Airways), and even carriers like Garuda seem to be making biggsoer strides than Malaysian. And with the success of Air Asia out of KUL, you’ve got to wonder how MH is still managing to fill its aircraft. The recent agreement between MH and AirAsia was perhaps the scariest of news. Though the CEO’s of both airlines insisted that the partnership would no way affect competition between the two airlines, and routes served, you’ve got to wonder which party is getting the better deal out of the arrangement. Either way, with MAS’s new A380 being fitted and finished, and the second one having just rolled out of assembly line (at time of writing), there may be some exciting times for MAS ahead. Even their narrowbody fleet of ageing B734’s is being replaced by 737-800’s with lovely new seats. Not to mention their new A330 product as well, and (sadly) the retirement of some of their B747’s on some routes (replaced by either new A330’s or existing B772’s). The services to and from MEL have recently recieved an equipment change from Malaysia's ageing (but still very capable) B772 fleet to the smaller but more modern A330's in Malaysia's new livery, and with new seats as well.. The purpose of this trip was coming home for Christmas to see my parents after having spent some time in HKG finishing my sommelier qualifications. The previous flight with MH from HKG-KUL had been pleasant. Whilst the product in their regional A330's is very.reminiscent.of the early 90's, it was extremely comfortable, and had an excellent cabin crew. I had a lot of luggage coming back from HKG, and booked the flights at the last minute, so Y options with QF, CX and SQ were pretty expensive. MH had some good last minute J fares, plus it would mean that I would be able to catch up with a friend in KUL that afternoon.. Check in Premium MH pax at KUL can go straight to the dedicated First and Business check in areas. It’s styled a little nicer to all the other checkin desks, and as you go in your greeted by a gatekeeper who kind of politely, but also firmly, asks if you’re in business class, though it's made fairly obvious with all the signs The gate keeper gives you a number which is displayed on plasma screens, directing you to which desk you’re meant to go to. Think, lining up for a cut of meat at a busy butcher. There are couches and a fridge filled with sprite, coke, and other strange Malaysian aloe-vera-esque drinks. I never had to wait too long to be served. The agents politely ask where you’re going, and your passport, and seem to do the rest for you. Though interestingly, I was never asked if I had seating preference, I had to ask myself. Whilst didn’t bother me, but I know some travellers can be a little fickle, and would make an issue out of not being asked.. Premium PAX at KUL are also given priority slips for customs. Though both times I used them they were useless because the first time the priority desk wasn’t manned, and the second time, the priority line was larger than the normal line..