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Discussion in 'United Airlines | MileagePlus' started by Switch2, Mar 1, 2012.
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although I think Mr Smisek's primary cost savings plan is to cut customer service (this after personally having experienced Mr Smisek's terrible customer service ($150 for a 17+ hour delayed (admitted their fault delay) flight (no hotel, no food voucher)), I'm happy that these other revenue streams contribute to healthy airlines overall so that the consumer continues to have lots of choices when traveling.
I am all for the airlines finding new ways to generate revenue. It is important they get creative and hopefully this will lead to the greater good for both airline and consumer.
I see Lufthansa has already come up with a version of my branded-luggage idea. If they combine branded luggage with carry-on benefits, I think they would have a winner.
As long as they don't start selling ads on the tray table. It's annoying enough that on CO planes I have to listen to the DirecTV ads and watch a hundred spinning globes as the IFE starts.
I am ok with ads on tray table and even on the roof of the plane. I have the choice of not looking at it. But I hate the Direct TV ads. They make me go through it
I expect that, and probably a fee to talk to an agent at the airport.
AA has had a line of luggage for quite some time.
Hopefully this increased cash flow will lead to improved products.
Airlines will soon start charging pax every time a FA says good morning..... thats how bad they need to get incremental revenue....
my thoughts exactly.... deal with the machines, else, like with banks, if you want a person then cough up the pesetas...