I recently had a flight with United. I will Never fly them again. Not only did they bump us from our original flight, they had me sitting away from my 2 year old son! Then, they made us check our bass, which were carry on regulation due to the fact that they overbooked!! My son had a 3 and a half hour trip in wet diapers with wet clothes!! Then, on the way back, they did not send me my son's boarding pass. When I called they, the agent hung up on me. Again, they messed up the seats and when he go on the plane, we waited 2 hours before returning to the gate. They were then going to leave us stranded in Chicago with my 2 year old! Instead they said I was rude and I was switched to another carrier! The piolet intervened in a conversation that was not directed at him and was none of his business!! Everyone out there, never fly United!! Rude, rude, rude!