Mr XXX, there’s still time to upgrade to First for free

Discussion in 'British Airways | Executive Club' started by iolaire, May 26, 2015.  |  Print Topic

  1. iolaire
    Original Member

    iolaire Gold Member

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    Just got this email offering a free upgrade to first from Club. It reads like they already emailed me on it, but I must have missed it. Also per the terms I don't qualify since you need to be a resident of UK or Ireland...


    Enjoy a Complimentary upgrade to First
    Dear Mr XXX,

    There’s still time to upgrade from Club World to First for free. To enjoy this one-way offer, simply book an eligible Club World return flight before 26 June 2015.

    We look forward to welcoming you into the exceptional calm, comfort and dining of First — for free.

    Upgrade now
    Remind me later
    If you haven’t got time to book right now, let us remind you about this offer before it expires.

    Warm regards,
    James Hillier
    from the Executive Club


    Terms and conditions

    First class facilities listed may not be available on all our aircraft. This promotion is only open to Eligible Participants. An Eligible Participant is a person: resident in the United Kingdom or Ireland; aged 18 years or over; who books a Qualifying Flight; and travels during the Promotional Period. BA reserves the right to verify the eligibility of Eligible Participants. A Qualifying Flight is: (i) a published fully or semi-flexible return fare in Club World on selected BA mainline services departing from the UK; and (ii) must comprise of one sector in J (fully flexible) class, C, D and R (semi-flexible) classes and another sector in A class, and only on certain fare basis codes (see full terms and conditions on ba.com). For a limited number of destinations, a lower return fare in First may be available than the single fare offered under Upgrade to First. British Airways is in no way liable should customers not be offered this lower return fare at the time of booking. Return fares in First are subject to availability and fare terms and conditions. The promotion does not apply to bookings on certain routes. See full terms and conditions. Travel in J, C, D, R and A class must be booked by 23:59 GMT on 26 June 2015, and outbound travel must take place on or before 30 August 2015. For all fare classes, inbound travel (arrival in the UK) must take place on or before 6 September 2015. Flights on BA's franchisees or oneworld alliance members are excluded with the exception of certain American Airlines operated flights. Eligible Participants must request the upgrade at the time of booking. The upgrade is subject to redemption capacity in the First cabin on your chosen flight. All Qualifying Flights must be purchased and ticketed in the UK or Ireland, and all journeys must be started and finished in the UK or Ireland. This offer cannot be used for bookings on ba.com. Bookings with this offer must be made with a travel agent or by contacting BA on 0844 493 0747 (or 1890 626747 if booking from Ireland).
     
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  2. daninstl

    daninstl Gold Member

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    I got this same sort of email. I would assume this is a semi-targeted mass email for them for various members and/or credit card holders. Weird that they require UK residence.
     
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  3. brodyf

    brodyf Gold Member

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    Then today I got this:
    [​IMG]
    Dear Brodyf

    We recently wrote to you with information about an Upgrade to First offer.

    The email was sent in error, we would like to sincerely apologise for this and any confusion caused.

    We appreciate your understanding and hope to welcome you on board soon.



    [​IMG]

    Warm regards,

    [​IMG]
    James Hillier
    from the Executive Club​

    [​IMG]

    I guess they figured out I dont reside in the UK or Ireland...
     
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  4. iolaire
    Original Member

    iolaire Gold Member

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    Now...
    Apology from British Airways

    Dear Mr XXX

    We recently wrote to you with information about an Upgrade to First offer.

    The email was sent in error, we would like to sincerely apologise for this and any confusion caused.

    We appreciate your understanding and hope to welcome you on board soon.
    Warm regards,
    James Hillier
    from the Executive Club



     
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  5. daninstl

    daninstl Gold Member

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    Yup I got the same "Dear John, we made a mistake letter". Seems like this sort of mistake happened awhile back on some other weird promo.
     
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  6. edekba

    edekba Gold Member

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    Like everyone else got the same 2 emails
     
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