More reliable website? Agents not seeing results on UA/ANA site searches.

Discussion in 'United Airlines | MileagePlus' started by corz123, Dec 20, 2013.  |  Print Topic

  1. corz123

    corz123 Silver Member

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    Hey guys what's the best way to get up to date information on seat availability? I see open seats based both on UA and ANA and when I call the agents say there nothing. Is there something I'm missing here? =\
     
  2. Wandering Aramean
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    Wandering Aramean Gold Member

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    Unfortunately UA seems to have (relatively recently) made some very negative changes to the way agents see award space on their systems if you call to book. It is mispricing things, denying valid routings and missing seats which are almost certainly there. I'm not sure what the solution is yet, but it is an ugly situation.
     
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  3. corz123

    corz123 Silver Member

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    dammit right as i'm trying to book a bunch of major flights for the first time. when did this start happening?
     
  4. Wandering Aramean
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    Wandering Aramean Gold Member

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    Past few weeks or so. :(
     
  5. HaveMilesWillTravel
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    HaveMilesWillTravel Gold Member

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    Any threads about that here?
     
  6. corz123

    corz123 Silver Member

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    Does this suspiciously coincide with uhh the devaluation announcement and they decided to make it harder to dump miles?
     
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  7. Wandering Aramean
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    Wandering Aramean Gold Member

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    Yes.
    No. Some discussion in the Penalty Box thread but nothing dedicated. Partly because the problem is a very nebulous, changing scenario and partly because there isn't much motivation to create a thread that 10 people read and then dies.
     
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  8. HaveMilesWillTravel
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    HaveMilesWillTravel Gold Member

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    As I don't read the box (for lack of time etc.) I guess I *am* grateful to see this dedicated thread that caught my attention. Even if it dies soon. Without dedicated threads, things like the "magical shrinking of the earth as United knows it" would have never gotten any traction and action.
     
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  9. corz123

    corz123 Silver Member

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    Are the seats bookable on the website? or is it messed up o both end?
     

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