More Kiva Blundering

Discussion in 'Kiva | Loans That Change Lives' started by fcjapan, Aug 31, 2013.  |  Print Topic

  1. fcjapan

    fcjapan Gold Member

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    Interesting reading to be had at GLBT team messageboard.
    Also, to a lesser extent, on the Atheists' board.
    Kiva seems to have managed to alienate more groups of lenders again resulting in a lot of discontent and, to some extent, exodus.
     
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  2. gleff
    Original Member

    gleff Co-founder

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    What's the short version?
     
  3. milchap
    Original Member

    milchap Gold Member

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    For those of us who don't belong to those mentioned teams and who can't read the comments, an executive summary would be appreciated. :)
     
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  4. fcjapan

    fcjapan Gold Member

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    It keeps getting better, cannot be captured so well at this precise point in time.
    Just join the teams to read the message boards. Too many people with too many points so eloquently expressed.
    And then if you are embarrassed about the gay/lesbian or atheist team showing on your profile, you can quit after reading and there is no further record (unless you post a comment).
    But if this is not an option for whatever reason, just google "kiva" on the news option and hit the top result from southfloridagaynews (?). But this does not encompass the entire discussion and it continues to evolve.
     
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  5. fcjapan

    fcjapan Gold Member

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    After this, Kiva sent a survey to some of the members, which bordered on hilarious.

    Maybe I will just post some of the more interesting comments, but then there are too many to choose from.

     
  6. fcjapan

    fcjapan Gold Member

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    So looks like Kiva is considering either doing away with message boards or somehow censoring messages.
    This is how the survey reads anyway, and possibly their agenda.

    Also, people trying to put a connection to Matt Flannery, Opus Dei, and some Belgian+ investors.
    Grasping still a bit at the moment, but extremely interesting nonetheless. There are commercial, for-profit connections, but not sure if it all fills out.

    Never seen so many pissed off people on the boards before. And Kiva continues to inflame the situation.
     
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  7. William JLP

    William JLP Gold Member

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    "So, Mrs. Lincoln, other than that did you think the play was..."

    A) Great
    B) Very Good
    C) Just OK

    "We look forward to you attending another performance."
     
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  8. fcjapan

    fcjapan Gold Member

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  9. fcjapan

    fcjapan Gold Member

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    Do you
    1. Think that dissent expressed on the messageboards should be removed
    or
    2. the message boards should be eliminated completely?
     
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  10. fcjapan

    fcjapan Gold Member

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    Anyway, will be interesting to see how it all plays out.

    Kiva managed to alienate many members of the Milepoint team about a year ago, we thought we had more leverage with loaning dollars. It's not that Kiva is trying to alienate members and teams, they just make mistakes. Problem lies in that they are unwilling to rectify, even acknowledge this. All good fun :)
     
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  11. milchap
    Original Member

    milchap Gold Member

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    Some loans just do not appeal to me. I just loan to lenders who fit my idea of microloaning. I find lots of loans that pass muster with my criteria.

    Leaving Kiva because I don't agree with certain types of loans is akin IMHO to "throwing out the baby with the bath water"

    There are a number of loans that I do not approve of.....however there are indeed lots of loans that appeal to me.....so I stay.

    There is a Milepoint Kiva D0 2 coming up in SFO 25-27 Oct. Perhaps this is a venue to discuss these concerns.
     
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  12. fcjapan

    fcjapan Gold Member

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    Just testing how to cut and paste comments. Had a few problems already...
     
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  13. milchap
    Original Member

    milchap Gold Member

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    Dissent is part of a process of growth. Kiva should address the major points or risk alienating some faithful constituents
     
  14. fcjapan

    fcjapan Gold Member

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    They tried.
    Just that their attempt was condescending and insulted a lot of people.
    But the majority of lenders have no idea of anything that is going on and operate on faith, so Kiva should still be fine.
    No imminent demise of the structure or anything.
     
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  15. milchap
    Original Member

    milchap Gold Member

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    Kiva has young staff .....they perhaps need more veteran public relations types.
     
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  16. William JLP

    William JLP Gold Member

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    Breathtaking.
     
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  17. fcjapan

    fcjapan Gold Member

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    That is my paraphrase of the possible intent of the survey, not the actual wording
     
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  18. fcjapan

    fcjapan Gold Member

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    Anyway, I didn't bring this up to quote posts from disgruntled lenders.
    Just thought some might find the atheists, and more so, the GLBT boards an interesting read at the moment.
    I assume Kiva will take at least a week or two to try to think of how to address concerns. So the posts will continue. And then there is a good chance Kiva will fail miserably again and prolong things.
    Enjoy! :)
     
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  19. fcjapan

    fcjapan Gold Member

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    Totally agree.
    But it seems to have been stepped up a notch.
    Some people find the connection downright offensive and insulting.

    Akin to Kiva deciding to fund the KKK or Human traffickers almost.
    Sure, some needy people might be helped but really, even if other loans might look decent there is no desire to associate with the organization whatsoever regardless.

    This one kind of fits:
     
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  20. William JLP

    William JLP Gold Member

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    I understand that it was paraphrasing, but, it is easy to believe that the intent would probably be equally clear in the original.
     
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  21. fcjapan

    fcjapan Gold Member

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    Kiva made a mistake.
    Kiva refuses to rectify this mistake. Kiva refuses to even acknowledge this mistake, and places blame on (stupid) lenders blowing things out of proportion.
     
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  22. tondoleo
    Original Member

    tondoleo Gold Member

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    Thanks for posting this information fcj.

    I will join the teams to read all about it.

    I am bothered by this news.
     
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  23. milchap
    Original Member

    milchap Gold Member

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    So you have to come to SFO to the Kiva Do
     
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  24. canucklehead
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    canucklehead Gold Member

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    Not as short as I would like but here are the summary points of the ongoing discussion.

    1) Kiva has partnered with Strathmore University in Nairobi Kenya in 2012, a private educational institute run by Opus Dei.

    2) Kiva originally had loan requests from students at the University requesting computers which were quickly funded in 2012.

    3) Kiva opened a Kenyan office in 2013 as they have had a heavy focus there at Kiva and Kiva Zip. The offices are on the site of Strathmore University and have been said to be independent of Strathmore U loans.

    4) This year, Strathmore posted 4 yr tuition loans with 11 yr repayments. These loans were of substantial size and represented a large dollar amount on the site (all loaded in a short span of time, but were originally intended to be posted over a longer period of time). At the same time, there was a bulge in the number of loans (and dollar amount) with several hundred loans expiring, angering lenders, especially those on the Late Loaning Lenders team.

    5) Despite overwhelming support to help education loans, the fact that Strathmore was a) a private institution, b) the loan was for all 4 yrs of tuition, and c) more problematic to the A+ and LGBT team, an Opus Dei operation, these loans have been frowned upon by some members and they have been vocal in their concerns.

    6) To gauge the discontent and get feedback from lenders, Kiva sent out a 5 part questionnaire to team members of A+ and LGBT. The phrasing of the question made some members feel that Kiva was trying to shift the blame on some posters.

    For reference, I have listed the questions I have received in the questionnaire and the responses (in each question, one could also include other - I added in letters where the ticks would go):

    1. Have you been a part of the recent conversation about Strathmore University on the team message board?
    a) I've posted once or twice.
    b) I've been reading the messages, but haven't posted myself.
    c) I've stopped reading as a result of the conversation.
    d) I wasn't aware of the issues raised with Strathmore.
    e) Other (please specify)

    2. How would you characterize the tenor of the dialogue on the team message board? (select all that apply)

    a) Spirited
    b) Positive
    c) Honest
    d) Balanced
    e) Concerning
    f) Negative
    g) Makes me want to leave the team
    h)Other (please specify)

    3. How do you feel about Kiva's response to lender concerns surrounding the partnership with Strathmore University?
    (select all that apply)

    a) I think Kiva's done a good job responding to lender concerns.
    b) I don't agree with Kiva regarding this partnership, but I appreciate that they're listening and responding.
    c) I don't believe that Kiva adequately addressed lender concerns.
    d) I think that Kiva could participate more in the conversation.
    e) I believe Kiva has failed to address lender concerns.
    f) I will continue to lend on Kiva.
    g) I plan to stay lending on Kiva, but will not make any donations.
    h) I plan to leave Kiva as a result of this situation.
    i) Other (please specify)

    4. Has the conversation on the team message board impacted your overall experience on Kiva? (select all that apply)

    Team messages have had no impact on my involvement with Kiva.
    a) Given recent team conversations, I find more enjoyment in being involved with Kiva.
    b) Given recent team conversations, I find less enjoyment in being involved with Kiva.
    c) I'm happy to see open and expressive dialogue on team message boards.
    d) I'm considering leaving the A+ lending team, but plan to continue to support Kiva.
    e) As a result of recent conversations, I plan to leave Kiva.


    5. Let us know if you have any additional thoughts.
     
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  25. tondoleo
    Original Member

    tondoleo Gold Member

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    I do not have to attend KDII.

    I choose to attend.:)
     

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