Mommy Points - United Award Service Fee Chart – Am I Crazy or is it?

Discussion in 'Blogstand' started by BoardingArea, Mar 29, 2012.  |  Print Topic

  1. BoardingArea

    BoardingArea News Feed

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    Today I needed to make a change to a United award ticket I have booked. I needed to change the departure date by one day on a flight that is still several months away. On the new day that I needed to go there was a direct flight available, whereas on the day I was previously booked all...
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  2. estnet
    Original Member

    estnet Gold Member

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    No, you're not crazy. I had an agent tell me I couldn't do a sfo-bkk via Europe routing (right up til I gave him the pnr for the already booked trip I wanted to change) and then tell me it must be a new CO rule since he was UA and "knew" the system.
    I pointed out I was 1k on UA for many years, knew nothing about CO and had done the this kind of routing many times on UA. Took an extra 20 minutes - and I don't think he ever was convinced that it wasn''t "new"

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