missing eqms

Discussion in 'United Airlines | MileagePlus' started by Switch2, Mar 6, 2012.  |  Print Topic

  1. Switch2

    Switch2 Silver Member

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    b4 the change over I had 6k on united 7k on CO on the 3rd the new pas system showed me the correct 12k ish points and I was waiting for 1st mar and 3rd mar trips, today when I login I'm at 7k eqms for the year? anyone else seeing this??
     
  2. jetsetr
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    jetsetr Gold Member

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    Yes, I have problems, too. My YTD Premier Miles dropped to zero (but the segment count is >0). Early stage glitches.
     
  3. JohnDeere19
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    JohnDeere19 Gold Member

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    You can follow a bunch of the issues and the status of them @ TOBB...not sure if this is mentioned there.
     
  4. cvsara
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    cvsara Gold Member

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    I had a PIA - ORD - LAX - OGG flight in January, the EQMs were on my 'old' profile. The reverse routing on 29/Feb & 1/March didn't show on my 'new' profile until today, 6/March. The original January flight EQM was not on the profile, but the flown miles were. And the Feb 29/March 1 leg was. I'm sure it will turn up when all the dust settles, so to make calls and fear the sky is falling, is just a bit pre-mature, I think.
     
  5. Scottrick
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    Scottrick Gold Member

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    Mine came and went, so I assume they'll be back eventually.

    My miles are on a mileage run.
     
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  6. TimeZoneCST
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    TimeZoneCST Silver Member

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    Went from 22k to 609. 22k was from ORD-FRA-BKK on LH in Jan. Worried that won't transfer over. The 609 was from ORD-DCA a few days ago.
     
  7. ab3i
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    ab3i Silver Member

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    some of my CO flights from feb are missing, on mar 3 they were all showing up, now they are missing. UA+CO combined was ~ 22k+, now just showing 13k. I am assuming they will figure it out eventually :)
     
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  8. TimeZoneCST
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    TimeZoneCST Silver Member

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    Talked to MP rep (on hold approx. 28min), she checked my former MP#, miles are there, will be transferred over the weekend. I kind of knew that but with the LH legs it just made me a bit nervous. Anyone notice a change in the attitudes of some of the foreign based reps? Maybe for another thread but I've noticed a change for the good. Not so "dug in" to their script. Just an observation.
     
  9. Sweet Willie
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    Sweet Willie Gold Member

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    EXACTLY, everyone has their screen shots, it will get figured out correctly. Relax:)

    The only folks I can see being a bit anxious are those that have near term upcoming flights to which they can't apply an upgrade instrument to or who's upgrade balance was not merged correctly so have no upgrade to apply to a near term flight.
     
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  10. Switch2

    Switch2 Silver Member

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    thanks for all the feedback good to know I wasn't the only one.
     
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  11. JLSocks
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    JLSocks Silver Member

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    just noticed my partner's PQMs zeroed out in the past day or so. Was correct previously and now vanished. So glad that I kept pdfs of his accounts before the system integration.
     
  12. davef139

    davef139 Gold Member

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    We do?? :oops:
     
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  13. Sweet Willie
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    Sweet Willie Gold Member

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    sure, of course, didn't everyone??.........(just busting your chops;) ), I had enough foresight to take screen shots when DL & NW merged, but for some reason didn't think about doing the same for CO & UA until I was fortunate to see this MP thread:
    http://milepoint.com/forums/threads...ited-and-continental-airlines-accounts.29942/
    which probably should have been posted to this forum. At the least you'll have your monthly recap emails.
     
  14. Switch2

    Switch2 Silver Member

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    Update : The missing EQMs are back in my a/c.
     
  15. genemk2

    genemk2 Gold Member

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    Are your PQSs?

    Others are reporting that those went missing instead.
     
  16. Scottrick
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    Scottrick Gold Member

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    So my pre-merger PQM appeared, then disappeared. In the meantime I got my PQM from my most recent trip post-merger. There was a manual debit of the pre-merger PQM, and the numbers don't seem to add up, so I'm still hoping that given a few more days (on top of the days I've already given UA) this will be sorted out on its own. Because of the manual debit, it appears the PQS are accurate.

    I really hate talking on the phone.
     
  17. TimeZoneCST
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    TimeZoneCST Silver Member

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    Mine are there too as of today but the 4 legs in the past 7 days are not there. Patience young Jedi, patience.
     
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  18. HeathrowGuy
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    HeathrowGuy Gold Member

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    Pay homage to the unrivaled awesomeness of dear respected Supreme Leader Jeff Smisek, and you shall receive the PQMs.
     
  19. Xyzzy
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    Xyzzy Gold Member

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    I'm still missing credit f:rolleyes:r five recent segments.
     
  20. HeathrowGuy
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    HeathrowGuy Gold Member

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    Then you too need to pay more homage to the dear respected Supreme Leader.
     
  21. Xyzzy
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    Xyzzy Gold Member

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    II did. I even made a pilgrimage to :eek:RD on my return, unlike most of my travelling companions who ch:(se to skip the last segment of the MR.
     
  22. TimeZoneCST
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    TimeZoneCST Silver Member

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    Still no recent trip credit.....I will say, after witnessing a DEN-LAX debacle (sent a 757 instead of 747, YIKES!!) and the vicarious switching of my own seat on my last leg DEN-ORD, this whole transition is going to take a while. Not to mention the UA tix agent looking me straight in the eyes when I asked about my mysterious seat change and saying, I quote, "we have not been trained on the new system sir, there is nothing I can do for you." To which I simply laughed and went on my merry way. Breath....breath.....breath....
     
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  23. desamo

    desamo Gold Member

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    Not been trained on the new system? ::boggle::
     
  24. Xyzzy
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    Xyzzy Gold Member

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    What utter BS. She c:rolleyes:uld have called the help desk, but clearly was too lazy.
     
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  25. Scottrick
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    Scottrick Gold Member

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    They're all there now. Finally...
     
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