Milestone recognition

Discussion in 'United Airlines | MileagePlus' started by Steve GadFly, Sep 20, 2012.  |  Print Topic

  1. Steve GadFly
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    Steve GadFly Gold Member

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    This past Monday, I flew FLL-EWR and had something interesting happen at the FLL club. When I gave my lifetime membership card and ID, the agent said she had something for me and gave me a generic "congratulations on reaching this milestone" card. Handwritted inside it was a note thanking me for being a member of the "mileage program" for 15 years.

    I've got to give the people of UA credit for going out of their way to recognize a milestone that I wasn't even aware I was hitting. This made me feel like a valued customer.
     
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  2. Billiken
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    Billiken Silver Member

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    This year (2012) marks my 20th with UA (pmUA)....nothing, nada, zilch.
    Over-entitled, I guess. ;)
     
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  3. Flyer1976
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    Flyer1976 Gold Member

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    That's a rather interesting but appreciative gesture all the same. I'm on my 5th year as a MileagePlus member now ;).
     
  4. NYCUA1K

    NYCUA1K Gold Member

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    I guess 15 is charm because I hit 10 this year and got nothing......yet :)
     
  5. HaveMilesWillTravel
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    HaveMilesWillTravel Gold Member

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    My Mileage Plus number (née OnePass number) will be 20 next year. Eagerly awaiting my gold watch :D
     
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  6. Steve GadFly
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    Steve GadFly Gold Member

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    I actually think this may have been something just done by the FLL club people and not by Mileage Plus. The agents there rock!
     
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  7. HaveMilesWillTravel
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    HaveMilesWillTravel Gold Member

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    I was wondering that... Do they know you as a regular?
     
  8. Steve GadFly
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    Steve GadFly Gold Member

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    Not in FLL....I only go through there a few times a year. The agents in all the EWR clubs as well as BOS, and DCA know me as a regular.
     
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  9. Flyer1976
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    Tell Joe I said hello the next time you're in DCA.
     
  10. Steve GadFly
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    Steve GadFly Gold Member

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    Joe McDonald retired!! He was one of the best agents in the entire company....When I met Larry Kellner once, I told him that I wanted to single out a President's Club employee in Washington for exceptional service and Larry mentioned his name before I could even say it.
     
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  11. 8MiHi

    8MiHi Silver Member

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    26 years as a (lifetime) member of the President's/United Club and 26 years in TravelBank/Onepass/MileagePlus. I do feel the good wishes flowing my way.:)
     
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  12. 8MiHi

    8MiHi Silver Member

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    The FLL agents are good people and they make me feel welcome, but the club is small for the crowds they attract. They could use a bigger restroom, too.:confused:
     
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  13. Flyer1976
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    Flyer1976 Gold Member

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    No wonder I didn't see him the last few times I was at DCA. What a bummer!

    Posted via a Russian Lektor in the hands of SPECTRE.
     
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  14. hulagrrl210
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    hulagrrl210 Gold Member

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    I've been a MileagePlus member since February 1986 (so 26+ years). I once got a generic "Happy Anniversary" email from United around Valentines Day, but it made no mention of how many years we've been together.
     
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  15. Flyer1976
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    Customer care did recognize my join date on a recent compliment letter to UA for an excellent employee.

    Posted via a Russian Lektor in the hands of SPECTRE.
     
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  16. radonc1951

    radonc1951 Gold Member

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    Member since 1986 as well. Wife is a 1983 member (she was the big CO business traveler before me). In fact, she was honored :rolleyes: that she was left stranded in LA when CO declared BR the first time and she had to find her own way home :eek: sans help from CO.

    No official recognition from CO/UA ever for being PC members.
     
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  17. 8MiHi

    8MiHi Silver Member

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    I am not aware of any anniversary type of recognition for any but the truly monumental frequent flyers other than through miles flown with the Million Miler Program. The President's/United Club has been great over the years as its gone from just 13 club rooms to whatever you want to count now. I also flew through the BR, but it was no problem at all - my flights were great, on time and, if memory serves, I was able to use my upgrade certs (as a Bronze) as many business flyer's shied away. :cool: I know they did cancel many flights outside of their hubs, so my congratulations to your wife on her resourcefulness in returning home. I know CO was one phone call away from disappearing at one point.:eek:
     

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