Miles from Blighty - How long does it take United to re-credit award tickets? Weeks!

Discussion in 'Blogstand' started by BoardingArea, Jul 5, 2012.  |  Print Topic

  1. BoardingArea

    BoardingArea News Feed

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    Well the answer appears to be up to 6 weeks, unless you are desperate to use them now! Background I had two award tickets LHR-HNL and return which I booked several months ago. When the recent UK to US fare sale came along I booked a revenue ticket with Air New Zealand and cancelled the [...]
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  2. estnet
    Original Member

    estnet Gold Member

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    there are lots of GLITCHES in the system - like an agent keys to cancel but not to redeposit miles, fees. This especially happens for itin. booked on CO pre merger. A good agent can get them redeposited instantly (although it might take 2 hours on hold with the agent coming back periodically to tell you she has 2 supervisors working on it)
     

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