Miles from Blighty - BA replies to my downgrade on AA

Discussion in 'Blogstand' started by BoardingArea, Aug 22, 2013.  |  Print Topic

  1. BoardingArea

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    Last week I wrote about a poor experience with AA, whereby BA got involved and downgraded me. That post is here. BA have sent a quick, but lengthy reply, which is summary is ‘hard luck you lost nothing but we really like you as a Gold’. Not really Customer Service in my book. Here is...
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