Is anyone else experiencing this? Frustrated with all the problems I have been experiencing, I added up the miles I have been credited this year, and realized my EQM was missing 8761 miles. This is either my flight to or from Singapore from Lax. When I called customer service, they said this was a known problem and would be fixed at the end of the month. I am pretty sure the leg that did not increment EQM was the one I had to document to get posted, for some reason it did not post automatically. However if this is a known bug, it seems like a big one to not have been fixed by now.