Marriott Status Match

Discussion in 'Marriott | Rewards' started by katstarr, Jan 10, 2012.  |  Print Topic

  1. katstarr

    katstarr Gold Member

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    I am hyatt diamond and starwood and hilton gold. I'd like to ask Marriott for a Status match as I have a few Marriott stays coming up. does anyone know the phone number, and any special pointers on how to approach this? thanks.
     
  2. msny

    msny Gold Member

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    AFAIK there is no status match for Marriott, but you can do a challenge for status.. You can email rewards.procedures@marriott.com to inquire about their Taste of Gold / Platinum program. You basically need to hit 12 / 18 nights over 90 days in order to qualify.
     
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  3. katstarr

    katstarr Gold Member

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    thanks. I just phoned them and that's exactly what they told me. since I don't travel for work, I can't make that challenge. but.... they signed me up for it - and during the 90 days I'll be treated as if I have gold status. and.... I'll be at a marriott marquis at the end of january, so I'll get the upgrade etc for that stay.
     
  4. I also calles them - I'm Aclub Platinum - and asked to match. No, they don't do it any longer but offered Instant Gold until end of April.
     
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  5. viguera
    Original Member

    viguera Gold Member

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    I'm PC Gold and A-Club Platinum and they offered me the same thing... Gold trial and I can keep it if I do 12 nights before 4/30. Shouldn't be a problem since I have 5 nights next week alone, but we'll see.
     
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  6. katstarr

    katstarr Gold Member

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    sigh. I wish I traveled for business.... this would all be so much easier.
     
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  7. DTWBOB

    DTWBOB Silver Member

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    Best Western is good at status matching, we had to stay at one last year, did a status match (because there was nothing better within one hundred miles) and it turned out to be a why did I bother.

    30 minute wait to check in a lobby w/o a/c on a day when it was 100 plus no workable internet connection etc.

    DTWBOB.
     
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  8. sophiegirl
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    sophiegirl Silver Member

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    Katstarr, a couple thoughts.
    ....if you are going to be close to hitting the amount of nights you need-and GOLD is really important to you- then you might want to consider checking out some cheap locations around you and do a mattress run or day-cation to hit your number.
    ...but if you don't travel enough to hit the nights, then are you really getting much benefit from GOLD anyway?

    And traveling for business would make this much easier...but so many other things harder! :)
     
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  9. sophiegirl
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    sophiegirl Silver Member

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  10. katstarr

    katstarr Gold Member

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    You are quite right, Sopiegirl - the status is alluring, but not mandatory. For some reason which I never knew, I had Hilton Gold for about 3 years. This year, I got more "status" because of Hyatt's generosity in giving the SMD3 participants Diamonds. I travel a lot, but various reasons (such as price, proximity, etc) - this year, my stays have been distributed among lots of hotel chains rather than one. So, while I"m enjoying the perks now - I know that all this will be be short-lived.
     
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  11. ZCT

    ZCT Silver Member

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    I was reading some great advice on this forum about the status match. I'm platinum with PC and decided to give Marriott a shot. I had been using Marriott so infrequently I'd just been putting the points on my wife's card.

    So I sent two emails to Marriott, one to an email address I'd seen posted on here, and one just using the contact form on the web site. With the email I also attached proof of status, and with both I told them I spend about 150 nights a year in hotels.

    Interestingly the response I got from the email address was a standard blow off email telling me that elite status is a special privilege and they didn't give it to just anybody. They offered me a silver challenge! Wow.

    However, the other email I sent in off the web site was reviewed by a different CSR, and she instantly offered me a Platinum challenge. 18 nights in 90 days, and if I can do that, Platinum until February of next year. Pretty sweet. Full Platinum Elite privileges during the challenge too. And I created a brand new loyalty number for myself, because as I mentioned I'd been using my wife's.

    I guess the reason for my first post on here is two fold. Thanks for the great advice. And secondly, if you get a blow off email, write in again. I wrote in twice, basically the same email, and got two vastly different responses, so if you don't like the first answer, don't give up!
     
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  12. viguera
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    viguera Gold Member

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    Congrats... I think the email posted here goes into a generic inbox and is answered by a pool of people, as my reply came from an "Internet Correspondence Specialist"

    Nevertheless, it's a good approach to re-apply or appeal for a challenge, since it makes no sense that they wouldn't offer one. At the end of the day it's not a permanent status match and all they have to lose is a few perks handed out to someone for a couple of months... if the person doesn't meet the challenge, then the perks stop.

    A Platinum match for 18 nights is a steal though.
     
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  13. ZCT

    ZCT Silver Member

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    Yep, quite right, that's where both replies came from, and it may just have been a coincidence that I got better response from the web contact form.

    Here's what the official emails looked like:

    Blow off email -

    Thank you for contacting Marriott Rewards.

    Elite levels in the Marriott Rewards program are earned by Marriott Rewards members who have already proven their loyalty by staying the required amount of nights at participating Marriott Rewards properties per calendar year. The demand for Platinum Elite level benefits such as access to the concierge lounge or executive lounge, or free room upgrades is very high.

    We respectfully reserve our Platinum Elite benefits for Marriott Rewards members who have already proven their loyalty to Marriott. We greatly value our Elite members, and would not want to undermine their commitment to Marriott by upgrading members who have not stayed the requisite number of nights.

    On behalf of Marriott Rewards Guest Services, I am willing to extend an offer to you to conditionally upgrade your status to the Silver Elite level. This new status would be valid through April 30, 2012; however, an updated membership card would not be processed until the following terms have been met.

    In order to maintain this status, you must stay six paid nights beginning with the date the upgrade is processed, through April 30, 2012. This is a one-time offer, and would be effective within 24 to 48 hours of your acceptance of this upgrade offer.

    Once you have stayed six paid nights, the Silver Elite status will be extended through February 2013. To retain this status for all of 2013, you would need to stay the qualifying number of nights during 2012. The Silver Elite level requires 10 personal paid nights, the Gold Elite level requires 50 personal paid nights, and the Platinum Elite level requires 75 personal paid nights.

    Should you be unable to stay the six paid nights during this trial period, your account would be returned to your original status, and you would need to stay the normal night requirements to regain this Silver Elite level.

    Elite nights earned through promotions that appear as non-stay nights in your account do not qualify for this offer.

    Please reply to this email if you would like to accept this offer, and I will process the information to have your account upgraded and your eligible stays counted for the next few months.

    Thank you for the opportunity to be of assistance and for making Marriott your preferred hotel chain.

    The nice email (both arrived within 30 minutes of each other) -

    Thank you for contacting Marriott Rewards.

    On behalf of Marriott Rewards Guest Services, please allow me to extend an offer to you to conditionally upgrade your status to the Platinum Elite level. However, we will first need to enroll you with an account in your name. Two members may not share a Marriott Rewards account, but have the option to transfer points from one account to another at the time of ordering a reward.

    This new status would be valid through April 30, 2012; however, an updated membership card would not be processed until the following terms have been met.

    In order to maintain this status, you must stay 18 paid nights beginning with the date the upgrade is processed, through April 30, 2012. This is a one-time offer, and would be effective within 24 to 48 hours of your acceptance of this upgrade offer.

    Once you have stayed 18 paid nights, the Platinum Elite status will be extended until February 2013. To retain this status for all of 2013, you would need to stay the qualifying number of nights during 2012. The Silver Elite level requires 10 personal paid nights, the Gold Elite level requires 50 personal paid nights, and the Platinum Elite level requires 75 personal paid nights.

    Should you be unable to stay the 18 paid nights during this trial period, your account would be returned to your original status, and you would need to stay the normal night requirements to regain this Platinum Elite level.

    Elite nights earned through promotions that appear as non-stay nights in your account do not qualify for this offer.

    Please reply to this email if you would like to accept this offer, and I will process the information to have your account upgraded and your eligible stays counted for the next few months.

    I would be happy to complete your enrollment if you will provide me with the requested information below...

    ***

    I've already booked ten nights with Marriott in the next 30 days, so I don't think I'll have a hard time hitting goal.

    I think that Priority Club has a great program, and if you work it right and use their promotions, it's probably the easiest to earn Platinum with. I also like how they always seem to have hotels at the various places I visit. But some of their properties are in need of updating.

    I am interested to do a lot of staying with Marriott and see how it compares over time. My big beef with them is that some properties do not have a refrigerator in the room as standard, and that's a deal breaker for me, because I like to drink cold water and sometimes soda. I've put on my profile that I want one, so time will tell how good they are at honoring that.
     
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  14. viguera
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    viguera Gold Member

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    Based on what people have posted here and elsewhere and my own email, those look like the pretty standard canned replies, with a few tweaks here and there to accommodate anything extra that you might have included in your original email.

    I have no idea why you got blown off once and then "accepted" the next, but it's a good thing you tried, otherwise you might have settled for Silver. :)

    You can see where they're coming from though, especially since you can straight-up buy PC Platinum with an RA membership off eBay, or worst case buy PC Gold for $200 with an Ambassador membership. Either way, hopefully (for us that don't stay at a particular chain) the status match is a good way to switch programs every now and then and won't go away for a while.
     
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  15. ZCT

    ZCT Silver Member

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    The silver thing was weird. Stay for six nights in 90 days, and get the same status as I would for simply staying 10 nights in a year; a status that has almost no value, offered as a challenge? After I already identified myself as someone who stays over 100 nights a year in a hotel.

    I don't know what that guy was smoking that day. Maybe he couldn't care less and didn't read my message.
     
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  16. nacho

    nacho Silver Member

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    Silver doesn't worth much. It's pretty useless except the 10% bonus points.

    If you are intending to do some nights at Marriott, consider the 12 nights Gold Challenge. Gold is pretty close to Plat except less bonus, and the platinum gift.

    Contact Marriott when you are ready for your challenge because as far as I know they will change your status rightaway and you only have 90 days to do it.
     
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  17. thegrailer
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    thegrailer Silver Member

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    Just work a deal with a local Marriott and book a conference room for the 10 nights credit. One $100+ dollar out of pocket expense to go along with 8 paid nights in 90 days isn't too bad a deal for Plt. Or be adventurous and book conference rooms on 2 separate days for the 10 nights credit for each. No "real" stays plus a couple hundred $$ and you get Plt for a year. [all assuming these nights would count in a challenge?]

    Good luck
     
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  18. nacho

    nacho Silver Member

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    So did you get a conference room for $100? That's dirt cheap.
     
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  19. viguera
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    viguera Gold Member

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    I've never looked at conference room bookings to meet stay requirements... is this some sort of secret Holy Grail that nobody discusses? :)
     
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  20. TAHKUCT
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    TAHKUCT Gold Member

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    There was a nice promo where you get points or stay credits for booking conference rooms at Marriott properties and was discussed at Flyertalk. I can try to find a link to it once by computer.
     
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  21. TAHKUCT
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    TAHKUCT Gold Member

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  22. viguera
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    viguera Gold Member

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  23. thegrailer
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    thegrailer Silver Member

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    Just repeating what I read from the FT thread. I am gold via a promo. Trying for anything else is just too much as I am top tier in Hilton and Hyatt, and now top tier minus with the "new[er]" SPG

    Cheers -
     
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  24. viguera
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    viguera Gold Member

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    I was reading the thread and saw some people had some success with cheap meeting room bookings while others not so much. I agree with the consensus that it makes no sense to spend the money on meeting rooms to get status if you're not planning to utilize the brands though, but it's a really quick and easy way to meet the challenges.

    I didn't see much on the way of details on the Marriott website, although they did mention that you'll get credit for 10 nights plus points for every meeting booked. The whole booking system is semi-automated -- or at least with the properties nearby -- so I couldn't get a straight answer on the rates.

    Otherwise it seems like a fairly easy thing to do.
     
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  25. ZCT

    ZCT Silver Member

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    As a little follow up, the promised Platinum Elite status is now showing when I log into my account. Took a couple of days to show up, as they said it would. I am going to my first Marriott property as a Platinum Elite today so we'll see how that turns out.
     
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