Marriott Grosvenor Square

Discussion in 'Marriott | Rewards' started by stuartfla, Feb 26, 2011.  |  Print Topic

  1. stuartfla
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    stuartfla Silver Member

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    The only Central London Marriott property that I have never had a stay and all my associates just booked it for next week-based on price. Any reports, recommendations or reviews?? I beleive they are all MR Gold- any comments on the lounge? (I did try to get them to book Grosvenor House or Chancery Court where I stay nearly every month-they didn't bite)
     
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  2. carpe diem
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    carpe diem Silver Member

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    Regarding the lounge - it's on a level below the lobby. Personally, I didn't care for it. When compared to Grosvenor House, it's the hands-down loser, in my opinion. No afternoon tea...which is a HUGE thumbs down from me. Individual food items were often lacking late in the serving times. Wish I could be more positive on this one but I just can't. Staff was nice.

    Was there last July. Was given a remodeled room on the 3rd floor, I believe. There was no dresser (we were staying for a week) and the room was stark. I guess I'm used to the traditional feel of Grosvenor House. We changed rooms to a "traditional" room, which felt better....but was nothing special in my opinion. For the record, I am a platinum (soon to be "was a platinum"). I do like the location - nice park across the street...but it's a bit of a walk to the tube (which is no problem if you like to walk...which I do.)

    My interesting experience there was with checking out with a credit card. They gave me a very good guaranteed rate in dollars (no fooling around with foreign transaction fees/wondering what the rate of the day would be)....and that was it. I was skeptical...but my cc bill came in exactly as charged.
     
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  3. TheIceTrojan
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    TheIceTrojan Silver Member

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    Not as bad as the Marriott Marble Arch ...that is the best that can be said for it.
     
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  4. KimK
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    KimK Silver Member

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    They do not treat MR members very well, not like one sees at Grosvenor House or chancery Court. Think sort of like a Thistle in the UK or Comfort Inn in the US
     
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  5. TheIceTrojan
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    TheIceTrojan Silver Member

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    LOL "Think Comfort Inn" -sadly not off the mark though
     
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  6. stuartfla
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    stuartfla Silver Member

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    Really that down scale? In service, recognition or facilities?
     
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  7. SkiAdcock
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    SkiAdcock Silver Member

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    I wouldn't say it's like a Thistle etc. The property has a good location; probably equi-distance from Marble Arch & Bond Street tube stops. The lobby obviously isn't the size of a Grosvenor House, nor is the property for that matter. I haven't stayed at GS in a while, but the service was always good.
     
  8. KimK
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    KimK Silver Member

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    I am thinking Thistle for they seemed to be excuse heavy .. now it was back three months ago when I stayed there but it was my last stay!

    Will be interested to hear on this thread how the OP and his associates fared at MGS this week?
     
  9. Travel2Food
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    Travel2Food Silver Member

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    I'd echo Sharon's comments. It's probably been a year to 18 months since I last stayed there (post-renovation). I've stayed in the property any number of times. Service was always quite good for me, though the rooms were a bit on the small side, and I don't care for the below-grade lounge. Front desk was fine - lobby is smaller than the Grosvenor House. Housekeeping was good & made sure my profile requests were met.

    It's no Ritz, and it's no Claridge's, but then again it doesn't carry the price of either. I have no hesitation to stay at the property next time I'm in that part of London.

    I rate it better than the Heathrow Ren or Marriott.

    (I stayed there pretty regularly when I visited a corporate office in Golden Square. When that office moved out on Cromwell Road, I stayed at the newer Marriott Kensington, which is more "modern".)
     
  10. SkiAdcock
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    SkiAdcock Silver Member

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    Someone just posted a bad experience re: GS on FT, so maybe they are having some issues. I haven't stayed here in a while, as Grosvenor House is my favorite if budget or points allow. Cheers.
     
  11. stuartfla
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    stuartfla Silver Member

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    Just completed this stay with associates at Grosvenor Square and there were major evening affairs/events at the hotel that had all the rooms "rocking and shaking" until 1:30 AM - staff were very apologetic but one could not sleep even with ear plugs!
     
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  12. KimK
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    KimK Silver Member

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    WOW, till 1:30 AM? - Just wow!
     

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