Malaysia Airlines CEO says controversial 'baby ban' will apply to new MAS Airbus A380s

Discussion in 'Other Airlines | Asia/Australia' started by sobore, Jun 26, 2011.  |  Print Topic

  1. sobore
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    sobore Gold Member

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    Malaysia Airlines will extend its controversial 'baby ban' to the airline's new flagship Airbus A380.
    MAS managing director and CEO Tengku Azmil confirmed the plan, telling Australia Business Traveller in a Twitter exchange that "we r (sic) planning to stick to our policy for now".
    When asked to clarify this meant the "no babies in first class policy – so no bassinets in 1st on MAS A380?" Azmil replied "Yup!".

    Earlier this month the refreshingly outspoken Azmil used Twitter to defend MAS' decision not to install bassinets in the first class cabin of its Boeing 747-400 fleet, as a result of which parents with infants are not permitted to travel in first class and have to book in the bassinet-equipped business or economy sections instead.

    Azmil said that the airline has received many complaints about crying infants from first class passengers that they "spend money on 1st class and can't sleep due to crying infants", following this with the admission that it was possible for MAS to fit bassinets to the pointy end of its 747-400s "but many ppl complain abt it."

    These 747-400s fly between Kuala Lumpur and Sydney, as well as KL-London and KL-Amsterdam, with the Airbus A380s due to take over those routes next year.
    Sydney and Melbourne are on the shortlist for the MAS Airbus A380 once the first flights from KL to London and Amsterdam are bedded down and MAS builds up what will eventually be a six-strong superjumbo fleet.

    Do you agree with Azmil? Should babies be banned from the pointy end of the plane and relegated to economy, or premium economy at best, so that travellers paying a premium for their tickets can be guaranteed a more peaceful flight for working or sleeping?
    LETTERBOY and TRAVELSIG like this.
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    TRAVELSIG Gold Member

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    Interesting article- and interesting approach of MAS. The market for F offers plenty of choices- all of which (one) MH do not have a facility for infants in First Class. The F paying customer will vote with their feet- and then MAS can decide whether it was a good idea or not. Not installing bassinets is a pretty creative way to achieve what they wanted by the way.... does the new LH F on A380 have bassinets?
  3. NYBanker
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    NYBanker Gold Member

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    This is an interesting business call. Certainly entirely within their discretion to make such a ban - more than a few hotels have some degree of age restriction. It costs them some customers (families like mine), but invariably gets them others that enjoy the kid-free environment.

    My personal hope is that not many other carriers adopt similar policies.

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