Lufthansa Expands Automatic Check In to Cover Schengen Area

Discussion in 'Miles & More | Lufthansa, SWISS, Austrian/Partners' started by Lufthansa Flyer, Jan 27, 2012.  |  Print Topic

  1. Lufthansa Flyer
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    Lufthansa Flyer Gold Member

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    Press release that covers the event:

    Lufthansa offers automatic check-in
    New service now available on approximately 400 Lufthansa routes
    East Meadow, NY, January 27, 2012 – As a new service, Lufthansa is expanding its automatic check-in service and now offering this perk on approximately 400 routes within the Schengen Area – an area comprised of 26 European countries that operate very much like a single state for international travel. The service, which already exists in Germany and Italy, has already proven to be very popular because of the time savings and convenience it offers passengers.
    Passengers with an existing booking are automatically checked in 23 hours prior to their departure and will receive an electronic boarding pass with their reserved seat number shortly after, which they can choose to have sent to them by email or to an Internet-enabled mobile phone. The service is available to all members of the Miles & More frequent flyer program who have selected the automatic check-in option under “Travel services” in their customer profile. In the event of a change in travel plans, passengers with a re-bookable ticket have the option of cancelling their online check-in at lufthansa.com or by calling the Lufthansa Service Center.
    Passengers traveling with luggage can check in their bags at a baggage drop-off counter or at a check-in kiosk on presentation of their boarding pass. Seats can also be changed online via a mobile phone or at a self-service check-in kiosk.
    In the coming months, Lufthansa expects to expand the automatic check-in service across its global route network and make it available for all flight bookings, thus allowing passengers who are not Miles & More members to take advantage of this popular service.
     
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  2. NYCUA1K

    NYCUA1K Gold Member

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    It seems that this simply offers to the Schengen Treaty countries (mostly EU) what UA has offered for a good while to travel in Region 1. The great advantage remains that when it is required, getting a visa for entry into any of the Schengen Treaty countries automatically grants one entry into all 26 (e.g., getting a visa to enter Germany allows one to also enter France or Italy with the same visa).
     
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  3. TRAVELSIG
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    TRAVELSIG Gold Member

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    This is not always correct. It depends on the visa type and duration of stay etc.

    I am aware of some colleagues who ran into trouble in Austria and Germany even though they had legal Schengen visas.

    Check to see what the situation is based on your passport nationality.
     
  4. NYCUA1K

    NYCUA1K Gold Member

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    Like with every rule, there are exceptions. With visas, one must always read the dos and donts. Having said that, the idea behind the Schengen Treaty was as I had stated. If you can provide your colleagues' specific circumstances, it might make your observation much more helpful to those with similar circumstances planning to travel throughout EU...
     
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  5. TRAVELSIG
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    NYCUA1K you are correct- without going into the details of all the circumstances- your point is the excellent one which is to read the do's and dont's, and understand where exactly you have permission to go. The borderless concept of Schengen applies to border controls and a free movement of goods.
     
  6. NYCUA1K

    NYCUA1K Gold Member

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    Fully agree...
     
  7. FlyIce

    FlyIce Silver Member

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    I usually receive an email when checkin opens, even while flying between Italy and Germany, I never received the boarding passes without asking for them.

    I read that also Swiss launched a similar service. In the case of Swiss this is really annoying since it's much more complex to have a seat assigned on a SH flight.

    For as regards Schenghen treaty, this abolishes border controls between countries but pax should always have a valid document with them. Sometimes the airlines check this, sometimes not.
    For non Schenghen Citizens this means travelling the passport, even if not explicetly requested; Visas even if "Schenghen" have still some limits, like port of entry = port of exits and others.
     
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  8. FlyIce

    FlyIce Silver Member

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    I found the page on Swiss website regarding Automated Check-in: http://www.swiss.com/web/EN/services/checkin/Pages/automated_checkin.aspx

    You can only choose between a generic "window" or "aisle" seat and I don't know how you can seat close to a person not on your same PNR. Seat assignment on Swiss is one of the weakest processes. It's likely to get even worst.

    There's also a press release of Swiss on Automated Check-in: it's 2 months old.

    SWISS now offers automated check-in, too

    SWISS has added a new “automated check-in” service to its range of check-in options. The new facility is available for flights that are booked via swiss.com. Customers can indicate when making their booking online whether they wish to leave the check-in formalities to SWISS or prefer to check themselves in as before.
    SWISS customers who book their flight via the swiss.com website can now opt to be automatically checked in for it. The customers concerned can indicate when making their booking whether they wish to use the new “automated check-in” service or prefer to use the web check-in facility as before.

    With the new automated check-in option, SWISS will complete the check-in formalities and – as with web check-in – assign the passenger a seat. The traveller will then be sent their boarding pass around 20 hours before their flight’s scheduled departure, either by email in PDF format or by email or SMS text message in the form of a mobile boarding pass. Automated check-in also offers the customer the option of changing their seat: this can be done – subject to availability – via a link that is sent to them together with their boarding pass.

    The new automated check-in facility is available to all travellers who book their flight at least three days in advance via the swiss.com website. In providing the new service, SWISS is offering its customers an even smoother and simpler air travel experience.

    The automated check-in service is subject to a few restrictions. It must be available at the airports of departure for both the outbound and the return flight. And additional passenger data are also required at certain destinations for immigration purposes. In some cases, such data must be provided by the customer at least 72 hours prior to departure if they wish to take advantage of the automated check-in facility.

    SWISS also continues to offer all its conventional check-in options such as web check-in, mobile check-in and quick check-in via the self-service machines on the airport’s check-in concourse.

    http://www.swiss.com/web/EN/about_swiss/media/press_releases/2011/Pages/pr_20111207.aspx
     

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