Loyalty Traveler - J.D. Power & Associates 2012 North America Hotel Guest Satisfaction Index...

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    The results of the 16th annual rankings of hotel brands in North America was realeased today by J.D. Power & Associates. The 2012 North America Hotel Guest Satisfaction Index Study is based on responses gathered between August 2011 and May 2012 from more than 61,700 guests from the United...
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