Loyalty or Currency: The SkyMiles conundrum

Discussion in 'Blogstand' started by BoardingArea, Jul 15, 2015.

  1. BoardingArea

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    Did the Delta SkyMiles program just lose its core value to drive loyalty? Is it now just another currency, one where the value never increases and the rules can change on a whim? Yes and no. And, arguably, more no than many want to admit. There are still reasons to like the program, but the points are likely less of one than before. The post Loyalty or Currency: The SkyMiles conundrum appeared first on Wandering Aramean.

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