Lousy Wi-Fi Speed

Discussion in 'Hyatt | Gold Passport' started by kw335, May 17, 2011.  |  Print Topic

  1. kw335
    Original Member

    kw335 Silver Member

    Messages:
    737
    Likes Received:
    1,706
    Status Points:
    975
    During my past several stays, I've noticed that many hotels have started to differentiate wi-fi access based on its speed. For instance, the "economy" access gets you minimal data speed, and the "business" access gets you a higher speed. Most of these hotels provide complimentary "economy" access to Diamond and Platinum members, and charge a nominal fee for "business" access. Other hotels just simply give you a user ID and password to log in, but most still translate to sluggish internet connection, in my opinion.

    What's your experience on this? I wonder if this would become the "hyatt standard", because i'm not too happy with it.
     
  2. TRAVELSIG
    Original Member

    TRAVELSIG Gold Member

    Messages:
    3,942
    Likes Received:
    5,509
    Status Points:
    4,145
    Any hotels as examples?
    I have not had any problems at Hyatt recently.
    As a lowly Platinum- been provided access free of charge.
    Thanks for the update- interesting to understand.
     
  3. viguera
    Original Member

    viguera Gold Member

    Messages:
    4,737
    Likes Received:
    6,913
    Status Points:
    4,745
    It'd be interesting to see if we can get opinions from people that have stayed at the same property and compare notes.

    My best guess is that the hotels (or maybe Hyatt as a whole) might be testing a tiered approach, with "everyone" given access to a shared network and business/pay users given access to their own separate environment, perhaps with traffic shaping or some sort of QoS setup to ensure they have better connectivity.
     
  4. KyRoamer
    Original Member

    KyRoamer Gold Member

    Messages:
    3,715
    Likes Received:
    17,469
    Status Points:
    10,620
    WiFi at hotels has always been slow for me compared to my home or office. Never had a tiered option.

    Note -- I only travel with a Blackberry so am not commenting on other devices.
     
  5. kw335
    Original Member

    kw335 Silver Member

    Messages:
    737
    Likes Received:
    1,706
    Status Points:
    975
    I'm at the HR SFO Airport at the moment. I know the fact that they recently implemented this, because I was just here last month and their old system was to give each diamond/platinum member a card with random letters and numbers as a passcode for internet access. Now it is all unified under "Hyatt" SSID and upon logging in, you'll be prompted to choose the connection of choice.

    HR Denver Tech Center also has the same interface.

    P.s. I finally got to see the legendary lady with a huge dog at HR SFO!
     
  6. Kevincm
    Original Member

    Kevincm Silver Member

    Messages:
    215
    Likes Received:
    287
    Status Points:
    460
    Hyatt Regency O'Hare has the same interface powered by PSAV.

    Ok when it works, but speed is lousy, and droppy like heck.
     
  7. peteropny
    Original Member

    peteropny Milepoint Guide

    Messages:
    456
    Likes Received:
    524
    Status Points:
    645
    I'm at the HR HNL.

    When I was last here in Dec, it was Tmobile - don't know speed.

    This time it has the Hyatt interface and told to choose economy.

    Some numbers from the last hour.

    0.26 Mbs by the front desk
    0.16 Mbs in the RC
    0.05 Mbs in my room (parlor suite)

    This is pretty slow - my home DSL is 1.2 Mbs.
     

Share This Page