In the last 6 years I can hardly ever remember having to wait for an agent on the 1K line. In the last month I have called about 6 times and have had to wait every single time usually 2 to 4 minutes, and once in the wee hours (EDT) a whopping 15 minutes. What are other 1K'S experiencing? What are waits like on CO plat lines? Is this another CWWL (change we will like)?