LodgeNet Files for Bankruptcy

Discussion in 'General Discussion | Travel' started by flyingdawg, Jan 2, 2013.  |  Print Topic

  1. flyingdawg
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    flyingdawg Gold Member

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    SC Flier, sobore, uggboy and 2 others like this.
  2. MSPeconomist
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    MSPeconomist Gold Member

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    Wow, I wonder what will happen to all the hotels that use the LodgeNet system, including all those remote controls?
     
  3. emwitty

    emwitty Silver Member

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    I've heard it said that WiFi essentially killed any margins they had. Especially the lost revenue for those "after-hours" films.
     
  4. autolycus

    autolycus Gold Member

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    They'll most likely go with some sort of service provided by DirecTV, Dish, or a local cable company. I know DirecTV had started some pilot setups with a few Hilton properties to test out lightweight DVR systems so guests could pause, trick play, etc. live tv.
     
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  5. HaveMilesWillTravel
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    HaveMilesWillTravel Gold Member

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    This is chapter 11, not chapter 7. Don't think they'll just shut down their service overnight.

    According to the article, LodgeNet is teaming up with DirecTV.

    The agreement also calls for LodgeNet and DirecTV (DTV) to operate as strategic partners within the hospitality and health- care markets, according to the statement. LodgeNet, which provides Internet access and other guest-paid entertainment in 1.5 million hotel rooms in theU.S., Canada and Mexico, said DirecTV will help it deliver new and improved services.






    And Colony, the new controlling shareholder, owns chunks of hotel chains, so presumably doesn't plan on just shutting down LodgeNet.



    Colony, with $38 billion in assets under management, also has invested in Fairmont Raffles Hotels International, hotel operator Accor SA and Amanresorts International Pte, according to LodgeNet’s statement.
     
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  6. Mike Reed

    Mike Reed Gold Member

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    Yep. Actually blogged about this with a link to my post last year that about their having a free iPhone app for remote control but charging for the Program Guide. Absolutely absurd. Couldn't have happened to a more deserving company, IMO. I hope this shakes them up a bit and they take a look at where they can add value, what consumers would pay for, and better align their offerings.

    Letting me watch LodgeNet channels/content on my smart device while trapped in a hotel meeting room for a seminar? That I'd pay for. :)
     
  7. mattsteg
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    mattsteg Gold Member

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    Does anyone here see LodgeNet as anything other than a (consistent at least) annoyance? The business model of taking away as much value as possible so that you can charge for what you do provide is kind of dubious.
     
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  8. NYBanker
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    NYBanker Gold Member

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    The iPad's growth is the most correlated to LN's decline.

    While people could have carried movies on laptops for years, it was the iPad that really put the nail in the coffin.

    Overlay Marriott's decisions regarding LN, and their filing has long been a fait accompli. This company's bank debt had been trading at a notable discount since Q2.

    At one point a few years back, Marriott generated more revenue from the sale of pornography than any other company in the country.

    Daddy would be proud...

    [​IMG]
     
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  9. zphelj

    zphelj Gold Member

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    Refreshing all that old gear to offer more modern service costs a great deal of money and the old revenue share model has taken a beating and doesn't really work anymore. Add to that there's now competition via IP network(s) and portables. It's a very different market now.
     
  10. Mike Reed

    Mike Reed Gold Member

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    It goes back to - does LodgeNet provide me a service or is it a hassle? Any more, I carry any needed entertainment on my computer and can plug in to the TV for better display/sound. What I really want, if anything, from a TV in a hotel is to turn it on and get TV. Not a menu, not three more button presses to get to TV content - instant access just like I do at home.

    I don't need to check out on my TV, I don't want PPV movies of any genre. Given that, LodgeNet provides negative value to me - it's in my way.

    Of course, that assumes I want more than a bed and a shower. Quite often, I never even get to the TV... :)
     
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  11. mattsteg
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    mattsteg Gold Member

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    The problem is that it probably doesn't annoy you enough to take your business elsewhere, and more importantly hotels don't perceive it as doing so. As much as I dislike lodgenet, I seldom actively book away from it.
     
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  12. HaveMilesWillTravel
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    HaveMilesWillTravel Gold Member

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    What I want is a TV that gives me all the features of the TV. Accessible ports to plug in my iPad. Sleep timer. Easy access to the TV channels without five levels of menus.

    I don't mind a menu button that gives me checkout or folio view features (though really, I think a better solution for everyone would be to make it accessible online).
     
  13. Mike Reed

    Mike Reed Gold Member

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    Yep. I *love* Aloft hotels (and many other SPG properties) that have started including these ports in their upgrades, refurbs, etc.
     
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  14. Bay Pisco Shark
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    Bay Pisco Shark Gold Member

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    There are still a few percentage of business travelers who aren't dumb enough to watch the unmentionables on the company laptop and use the TV service. However, I bet most of the charges these days are kids when the parents are out of the room. :eek:
     
  15. autolycus

    autolycus Gold Member

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    Hyatt Place and Springhill Suites are also making the ports easy to use. I wish some of the Hilton brands would get on this, as I have become Hilton loyal.
     
  16. mattsteg
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    mattsteg Gold Member

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    Submitting a folio with such charges on it hardly seems like a significantly smarter option.
     
  17. FlyingBear
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    FlyingBear Silver Member

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    My bet is on the drunk traveler that just made a good sale and was celebrating too late.
     
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  18. desamo

    desamo Gold Member

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    That's why you have them split the naughty bits onto a separate folio, no?
     
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  19. uggboy
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    uggboy Gold Member

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    UPDATE:

    || LodgeNet to reorganize under Colony Capital ||

     
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  20. Mike Reed

    Mike Reed Gold Member

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    Most no longer include titles on the folio and advertise that fact, so it just shows up as a miscellaneous line item. Frankly, when traveling on business, I'm often simply ready for a shower and bed.

    Sent from my iPhone using milepoint
     
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  21. mattsteg
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    mattsteg Gold Member

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    Shower + bed is generally all I'm ready for at the end of the day, especially on those too-frequent days when I've only got maybe 6 hours between arrival and departure.

    Regardless of the presence or absence 9which I would assume to be near-universal) of titles on the folio, submitting it as an expense would be more than a bit sketchy, and not submitting it would tend to draw attention to it. At least that's my take on it.
     
  22. Mike Reed

    Mike Reed Gold Member

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    Our system allows me to designate what's corporate and what's personal, for example meals above corporate limits an be included up to the limit an the rest is personal, but the full receipt it still required. Same if I used hotel laundry on a short trip, or used spa services extending a corporate trip into a personal weekend. Split submissions is pretty common - but uses a single receipt.

    Sent from my iPhone using milepoint
     
  23. dayone
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    dayone Silver Member

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    That may be an urban myth. It's hard to believe that Comcast (and maybe DirecTV) wasn't selling more porn 3-8 years ago.
     
  24. dayone
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    dayone Silver Member

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    I've stayed many nights over many years (beginining circa Spectravision box with the knob) and I've never stayed in a hotel that listed movie titles in the folio.
     

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