Live from a Lounge - I seem to have found the root cause of Air India’s frequent flyer mess

Discussion in 'Blogstand' started by BoardingArea, Apr 3, 2013.  |  Print Topic

  1. BoardingArea

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    Yesterday, I wrote about how disappointed I was with the Air India frequent flyer program. It did not stop there. I went about doing some digging into the whole affair. Air India has outsourced the entire management of their frequent flyer program to a South African loyalty management company...
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