I flew YYC-LHR-YYC arriving last Thursday and returning on Sunday, and got to experience the new lounges. Some notes - Arriving at T2 - - Was a long walk to customs from the gate, seemed longer than T3 - Considering there are only 2 airlines using this terminal right now, the wait for customs was the longest I have ever experienced arriving in LHR. Fast Track lineup had over 50 people in it - Arrivals lounge was adequate, but small. I see why they won't be allowing anyone but SE or J - Shower room was nice, but not clear on how to call for your shirt to be pressed. Turns out there is a button inside the door where you hang your shirt you have to press - I didn't eat but there was a large selection of food, bagels with bacon looked good - Signage, especially considering you are in the UK where they love signs , was very poor in the arrivals hall Departing T2 - - I checked in online and was through fast track security in less than 2 mins. - once you are through security the shopping is all in this area, over 2 levels. Then it is what seems a very long walk to the lounge, which isn't really very clear on where to go. By the time I reached the lounge I was thinking it would be empty as it wasn't the easiest to find, but it was quite full about 30 mins after I arrived. This was at about 845 Sunday morning. - Plenty of food, full English breakfast served but disgusting mushrooms and hashbrowns that would break your teeth if you tried to eat them. The bacon, sausages and roast tomatoes were fine. Nice cold cuts. - Full service bar - Lounge is very modern looking, but overall I don't think it's as comfortable as the old lounge, I miss the quiet tv room. They do have 3 pod like rooms with small screens so if you are lucky enough to score one of these spots you can get some privacy. And I really hate bench seating, a personal pet peeve. - Showers weren't working when I arrived. After about 90 mins I was called up and given a room, but the shower would only spit out burning hot or freezing cold water, nothing in between. The shower room was nice, I liked that it had a toilet, seemed like a nice rain shower if it worked. Very annoying that there wasn't a single hook to hang clothes on while in the room, or anywhere to set your case. - seating area around the gate was packed, and the passport check is now done when they board the plane, so you get in line, show your PP to the officials, and then to the agent again with your boarding pass, which seemed to slow down down boarding considerably. I really think it's going to piss off alot of members below SE when they find out next year they can't use the arrivals lounge. I consider the arrivals lounge a huge perk, one of my favorite. Also, arriving in YYC there was an announcement that due to a glitch at T2 alot of bags didn't make the flight which lead to a huge groan.