Less than 24hr stopover Rule?

Discussion in 'United Airlines | MileagePlus' started by edekba, Aug 17, 2012.  |  Print Topic

  1. edekba

    edekba Gold Member

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    I read somewhere that UA allows stopovers (connections really) that are under 24hrs. Is this true? If so could I do something like this for a RT Ticket.

    LAX -> BKK (Stopover for x days) -> USM.
    USM -> BKK (Connection) [lands at say 8pm]
    BKK -> LAX [ Leaves 4pm the next day] ?

    Is this bookable via the web or call in only?
     
  2. daemon14

    daemon14 Gold Member

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    This is a valid itinerary. If you want to do it on the web, you'd have to try multi-city (don't worry if it gives weird prices, as long as the final price looks correct).
     
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  3. edekba

    edekba Gold Member

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    tried multicity gave me errors.

    If there is space on saver level; I can just look for 4 one ways and call in the piece it together correct? I've never booked an award ticket yet, and I found an itinerary that will work for me but multi-citi doesnt work. If i do the 4 Oneway there is space.

    Weird.
     
  4. Flyer1976
    Original Member

    Flyer1976 Gold Member

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    Yeah call it in . I always do for complicated itineraries.

    Sent from my iPhone using milepoint
     
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  5. desamo

    desamo Gold Member

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    Technically it's only a stopover if it's > 24 hours int'l, otherwise it's a connection or layover.

    (I seem to recall there's an exception to 24 hours, but I could be wrong about that.)
     
  6. edekba

    edekba Gold Member

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    is a layover a connection that crosses a day? Sometimes i get so confused.

    :( no definition for layover when double click
     
  7. desamo

    desamo Gold Member

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    There are some who say that. I think frequent travelers generally use it to mean a shorter connection than a stopover but longer than a short connection.
     
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  8. Singapore Flyer

    Singapore Flyer Silver Member

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    I booked a ewe-sfo-HKG-sin on UA metal with a stopover of 18 hours overnight in HKG and it worked. Had to call in and remind the agent. Seth was the one that confirmed when the website got wonky and showed a wrong price or error.
     
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  9. Wandering Aramean
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    Wandering Aramean Gold Member

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    IMO a layover is any connection which is not a stopover (i.e. <24 hours). I don't draw a distinction between 2 hours and 18 hours in that regard because from a pricing standpoint they should be identical.

    I believe award tickets involving Canada rather than other foreign nations only get 12 hours, not 24.

    And the OP's itinerary is definitely valid. If the website doesn't work just call it in and feed the agent the flights one at a time.
     
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  10. desamo

    desamo Gold Member

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    Did I dream this or as there an Asian carrier with 22 hours?

    I think the problem with the itin is the BKK connection. I had a similar "through BKK twice" that wouldn't price.
     
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  11. Wandering Aramean
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    Wandering Aramean Gold Member

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    Might be, but I've never heard of it. I always thought the 24 hour thing was an IATA rule but I dunno.

    Shouldn't be a problem unless you're trying to stop there twice. There are some routes where you have to connect through a stopover/destination point and they have worked for me in the past.

    I did have one where the booking involved an 18 hour connection in SIN flying SYD-BKK-SIN-BKK-DEL where that was the longest of the connections so basically just a one-way "trip" as part of a round trip ticket. First agent booked it but subsequently it was squashed.
     
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  12. edekba

    edekba Gold Member

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    From usm to lax all flights lead to bkk. At least when I looked at united.
     
  13. desamo

    desamo Gold Member

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    Yeah, I'm still asleep. :)
    My case was more complicated, yours is essentially a simple RT+stop.
     
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  14. Flyer1976
    Original Member

    Flyer1976 Gold Member

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    I'll have to call UA to ticket something like this later for December

    TBU-AKL (overnight) AKL-NAN, NAN-AKL (overnight) AKL-APW, APW-AKL-NRT.

    The Air New Zealand schedules down there are ridiculous but that's how I have to do it.
     
  15. lichenlt
    Original Member

    lichenlt Silver Member

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    when you want to stop (connect) at an airport for less than 24hours, can you just pick a flight that departs 18hrs after you land, or do you have to get on the next available flight?
     
  16. desamo

    desamo Gold Member

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    Can be any flight within 24 hrs, just look for the longer layovers. I have about 16 hrs in GUM and it was the same price as 8 (next flight out).
     
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  17. hulagrrl210
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    hulagrrl210 Gold Member

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    I've done it twice, once last year and I have a trip booked for next year. When booking the most recent trip, I had one UA agent tell me it wasn't allowed and that I had to take the next available flight, but as always with United, if you don't like what they're telling you, hang up, call back and try again. Both times I had to call on the phone to get it ticketed (even after trying to book multi-city online), but they were nice to me and waived the fees one of the times.

    Samples of what I did:

    SFO --> HKG (2 days stopover) --> HKT (destination)--> BKK (18 hour-ish overnight, long layover, flight from HKT got in about 2pm, left the following morning for home at 6am) --> SFO. United Economy Saver award 65,000 miles using SQ, TG and UA

    SFO --> SIN (overnight long layover, flight gets in at around 1p, we leave for DPS at 9am the next morning) --> DPS (3 days stopover --> DEL (destination) --> SFO. United mixed award (coach going, business coming home) 100,000 miles using SQ, TG and UA. A coach saver award to India is 80,000 miles by itself, so this was an incredible value, sucks we couldn't get business seats on SQ with 3 of us traveling though :(

    Good luck
     
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  18. edekba

    edekba Gold Member

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    Awesome now I hope the seats I want will still be there when my mileage finally posts
     
  19. kwai
    Original Member

    kwai Gold Member

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    I was adding flights and a stopover to a ticketed award yesterday and the agent told me there would be an additional 90K needed on the PNR (2 of us). Huh?!? We are on an F itin and she's trying to tell me that the new segments were in a class higher than our ticketed class. Right......

    She puts me on hold and about 10 minutes later a man's voice says, 'Hi, I was told you asked for a supervisor.' Um, no, but that's not a problem.

    He proceeds to tell me, 'You have multiple stops greater than 4 hours.' But this is an international ticket.

    Angrily he scolds me that, 'Four hours is the maximum allowed.' And then puts me on hold before I can say anything. Again, this is a stupid-visor. :eek:

    I thought about hanging up and calling back but decided to wait it out because this was an SQ F booking and the TPACs and the changes were already in the system... there was no way I was taking a chance on losing the segments. About 10 minutes later he came back with a different demeanor, it was like talking talking to someone else. Checked with the SQ mobile app indicates all is good.

    I did get an apology that he 'read the times wrong' which was contrition to an extent, but doesn't excuse his initial belief that international itins are restricted to 4 hours. He apparently learned something about layover allowances however. :D
     
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  20. desamo

    desamo Gold Member

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    My guess is the supervisor was domestic only.

    I remember when my Europe desk sup was on vacation and the fill in wasn't Europe trained and there was a question I literally had to hunt someone down for.
     
  21. kwai
    Original Member

    kwai Gold Member

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    Seems odd to work only a domestic desk, but I've no idea how the sections are differentiated.

    He did mention being in SLC for what it's worth.
     
  22. desamo

    desamo Gold Member

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    I know there's a domestic desk at UA because there's a question about it when you call in on existing reservations. I've been transferred more than once to int'l when I accidentally got transferred to domestic.
     
  23. edekba

    edekba Gold Member

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    So I came up with this ... not sure if it's valid. Hopefully someone can let me know before I hold off on ticketing Y class vs waiting (saving for a month) for B class.

    Code:
    UA    414    LAX    SFO    12/28/2012 6:00:00    12/28/2012 7:24:00    752
    UA    900    SFO    FRA    12/28/2012 13:50:00    12/29/2012 9:45:00    744
                         
    LH    580    FRA    CAI    12/29/2012 12:30:00    12/29/2012 17:40:00    321
    MS    960    CAI    BKK    12/29/2012 23:40:00    12/30/2012 13:25:00    773
     
    TG    745    BKK    KBV    1/8/2013 13:40:00    1/8/2013 15:00:00 320
                     
    TG    746    KBV    BKK    1/11/2013 15:30:00    1/11/2013 16:50:00 320
                     
                     
    TG    517    BKK    DXB    1/12/2013 16:15:00    1/12/2013 20:25:00 330
    LH    631    DXB    FRA    1/13/2013 1:55:00    1/13/2013 6:00:00 346
                     
    LH    902    FRA    LHR    1/13/2013 8:20:00    1/13/2013 9:05:00 319 
    UA    935    LHR    LAX    1/13/2013 10:30:00    1/13/2013 13:50:00 777
     
  24. daemon14

    daemon14 Gold Member

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    Looks good. I'd keep on eye on something to open up outside the LHR connection ... Heathrow taxes (outside the APD) are high, plus you have a rather tight connection in a very big T1. That United flight to LAX starts boarding about the time you land from FRA.
     
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  25. edekba

    edekba Gold Member

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    Code:
    LH    900    FRA    LHR    1/13/2013 7:20 AM    1/13/2013 8:05 AM    321   
    UA    935    LHR    LAX    1/13/2013 10:30 AM    1/13/2013 1:50 PM    777
    Is 1:20 enuf in FRA then?
     

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