Le Meridien Etoile Paris

Discussion in 'Starwood | Preferred Guest' started by sendaiben, Aug 10, 2013.  |  Print Topic

  1. sendaiben
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    sendaiben Gold Member

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    I stayed here with a group for two nights 8/2-3 and was disappointed with the hotel. I didn't feel it lived up to Le Meridien standards or provide good value for money.

    The good
    -Convenient transport links (Metro line 1, RER C line, airport bus)
    -Restaurants, bakery, late-night shop nearby
    -Duty manager dealt with issue and followed up on checkout
    -Complimentary water in rooms

    The bad
    -Rooms poky and very worn
    -Concierges indifferent (probably overworked due to the large number of guests) and couldn't seem to be bothered to actually give us recommendations -they just pointed us to the same overpriced restaurant on several different occasions
    -People came into rooms without knocking several times using key cards without a valid reason and without identifying themselves (very worrying as was traveling with children)
    -No swimming pool
    -Minimal platinum recognition (no upgrade or access to lounge offered -is there a lounge?)
    -Charged 60 euros for a third bed and was not informed that this was not possible with a twin room until checkin, at which point it was too late to do anything about it
    -Minimal toiletries provided (no toothbrush, shaving kit, comb)

    Overall
    Was fairly disappointed with this hotel. It certainly didn't live up to my expectations of the Le Meridien brand due to age/wear of property, small rooms, and overworked staff. This hotel is huge and has close to 1000 rooms by my reckoning. Lots of large groups. Not worth the price and wouldn't consider staying here again.
     
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  2. NYBanker
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    NYBanker Gold Member

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  3. brodyf

    brodyf Gold Member

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  4. edekba

    edekba Gold Member

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    Isnt the LM Etoile the first LM ever?

    Where's the 2nd LM?
     
  5. SPG Champion
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    SPG Champion Official Representative

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    Le Meridien Montparnasse left the Starwood family of hotels on January 7, 2011.

    Best regards,

    William R. Sanders
    Social Media Specialist
    Starwood Hotels & Resorts Worldwide

    spgchampion@starwoodhotels.com
     
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  6. SPG Champion
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    SPG Champion Official Representative

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  7. brodyf

    brodyf Gold Member

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    That was the other one.
     
  8. Tenmoc
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    Tenmoc Gold Member

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    Ben and Banker. Question for you as both of you were disappointed.

    Was it a value for money point, like if it was 125 euros it would be ok, or was it more than that?
     
  9. sendaiben
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    sendaiben Gold Member

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    I think it was more than that.

    Obviously if it was 10 euros a night I wouldn't be able to complain about it, but for me staying in a hotel (especially on holiday) should be an experience.

    In the case of this hotel, the rooms are not particularly pleasant places to spend time in, the staff are too busy or too unconcerned to deal with questions and issues in the way I would expect, and the hotel just doesn't feel like a Starwood or Le Meridien hotel.

    I would prefer to spend a bit more for a better experience (not that it was particularly cheap) :p
     
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  10. Tenmoc
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    Tenmoc Gold Member

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    Thanks. That answers my question. I love the location, but hearing this it is still not the hotel for me.

    Appreciate the answer and sorry you had such an experience
     
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  11. sendaiben
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    sendaiben Gold Member

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    Oh, it wasn't BAD, and Paris was fantastic. I just think there will be better places to stay next time...

    (starts compulsively checking calendar for next opportunity to visit Paris)

    Enjoy your trip! :D
     
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  12. ballardFlyer

    ballardFlyer Gold Member

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    Had a stay here at end of July. Agee with other posters that the other SPGs in Paris are better. I paid $225 euros and felt underwhelmed. Best thing was a suite upgrade. Room was LM style mod. A little wear and tear but they have refreshed all suites in the last couple of years. No plugs near desk except for what lamp was plugged into. Had to charge things in bathroom. Annoying.

    However, more importantly the common areas except lobby and restarunt are pretty beaten up. The hallway walls had several broken/missing baseboards, tons of scrapes, holes, tears on wallpaper, and even a musty smell in the main top floor walkway that circles the inner atrium. I'm picky about plant - attention to detail matters to me. If this was my house I wouldn't invite people over.

    I'd only stay again on vacay if it was $150 cheaper then alternatives. For work I have to pick cheapest near to location avail in program.

    My .02.
     
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