Lap Child Pains. And Turning to Twitter always seems to help.

Discussion in 'United Airlines | MileagePlus' started by Muerl, Oct 6, 2013.  |  Print Topic

  1. Muerl
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    Muerl Gold Member

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    So this a note I sent in to UA Customer Care. In the grand tradition of the internet I am sharing it here.

    I know that part of this issue is that I booked an award ticket before my son was born, and so I was adding this in after the fact, but it bothers me that it was this much of a mess.

    Anyway, for everyone out there with Lap Children, don't trust the agent.
     
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  2. estnet
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    estnet Gold Member

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    Or, maybe, just don't trust United!
     
  3. Wandering Aramean
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    Wandering Aramean Gold Member

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    I've found that for specific reservations issues the Twitter team can be very, very good. Dealing with a delay yesterday they were very forthcoming with specific details about cause of a delayed inbound and possibility of a crew swap, helping me to make a much more informed decision than I wouldn't been able to do with just the info available at the gate. For more general topics they're not nearly as good, but I'm learning (slowly) to get over that.
     
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  4. vickers

    vickers Gold Member

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    Glad to see frequent travelers on here who do not cringe at that thought of a child in lap. My wife just flew up to visit her family and I worried about her treatment from other passengers. My year old daughter was in her lap and my 2 year old son was in the seat beside her. But she reported back that it was a nice flight and many people were friendly and offered her help. Southwest flight. And they were kind enough to grant me a gate pass to see her off and help her get to the gate.
     
  5. guberif

    guberif Silver Member

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    No mention yet of the brutal pain you will experience from having a lap child all the way to NZ :) It was bad when I did it DEN-ORD last week!
     
  6. Muerl
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    Muerl Gold Member

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    Lets NOT remind me of that. Any Advice other than "Feed them on the way up and on the way down"

    On the way back I will manage to make 2 long haul business cabins angry at me, but at least for that I am booked into bassinet seats and have lie flat seats of my own.
     
  7. guberif

    guberif Silver Member

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    Honestly, try to remember that everybody was a kid once, so when people glare at you because (gasp) your kid isn't thrilled about flying try to take it with a grain of salt. The best you can do is just to show that you're trying to comfort the kid.

    You could also get a custom t-shirt made that says, "YES, I realize my baby is crying".
     
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  8. Wandering Aramean
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    Wandering Aramean Gold Member

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    This. :-:

    Showing that you're trying to address the issue is huge. Even if it ultimately is unsuccessful at least people know you're trying.
     
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