Langham 1865 Voyager / Visa Infinite offer

Discussion in 'Other Hotel Programs' started by viguera, Nov 14, 2012.  |  Print Topic

  1. viguera
    Original Member

    viguera Gold Member

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    Has anybody received anything from this offer?

    http://milepoint.com/forums/threads...e-langham-hotels-mid-tier-elite-status.48296/

    It's basically been 4 weeks and although my account shows up online as "Voyager" I haven't received any welcome package or promotional material. I was under the impression we would at least receive a loyalty card -- which supposedly doubles as a programmable keycard, so maybe that's the holdup?
     
  2. lcpteck

    lcpteck Silver Member

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    Got my luggage tag and membership card. As it took sometime, I suggest you wait for another 2 weeks before contacting customer service.
     
  3. viguera
    Original Member

    viguera Gold Member

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    Sure enough I received an email offer from them today for their Shenzhen property and I replied indicating I did not receive a welcome package.

    And surprisingly enough they replied shortly thereafter and let me know that they prepared and sent a welcome package on 11/26 and that I should be receiving this week.

    Pretty cool to get such a quick response.
     

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