KVS UA Awards/Upgrades Unavailable

Discussion in 'KVS' started by HiIslands, Mar 24, 2014.  |  Print Topic

  1. HiIslands
    Original Member

    HiIslands Silver Member

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    According to the website, UA/Upgrades is currently unavailable on the KVS tool. No estimate is given for when this might be restored.

    Any suggested work-arounds?
     
  2. Wandering Aramean
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    Wandering Aramean Gold Member

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    Browse the UA site. ;)
     
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  3. HiIslands
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    HiIslands Silver Member

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    you really want me to work hard, don't you!

    actually, that's what i had to end up doing, over and over and over
     
  4. Wandering Aramean
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    Wandering Aramean Gold Member

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    Well, that's where KVS was getting the data from, so...
     
  5. HaveMilesWillTravel
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    HaveMilesWillTravel Gold Member

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    Did UA find a way to block them? (technical or legal means)
     
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  6. HiIslands
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    HiIslands Silver Member

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    Here's what is on the KVS home screen:

    KVS Home UA Unavailable.JPG

    UA Awards/Upgrades has been unavailable for 5 days now without further explanation.
     
  7. HaveMilesWillTravel
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    HaveMilesWillTravel Gold Member

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  8. HiIslands
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    HiIslands Silver Member

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  9. HiIslands
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    HiIslands Silver Member

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    Okay, after reading your blog I now understand what is going on. Guess there is nothing to wait for on KVS since they probably got the same letter you did.

    This seems so short-sighted on UA's part.
     
  10. vedularam

    vedularam New Member

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    I bought the platinum two months membership but no use as i cannot do a clear search using this tool. :mad:
     
  11. KVS Tool

    KVS Tool Z Representative

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    Could you please clarify the issue(s) you are experiencing?
     
  12. vedularam

    vedularam New Member

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    Hi KvsTool,
    I bought the tool thinking it would be similar to AwardNexus but it was totally different. I was looking for trying to check award travel using united for couple of different cities within US. Unfortunately there is no free trial with KVSTool and lost my $20.
     
  13. KVS Tool

    KVS Tool Z Representative

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    And you can certainly do that using the KVS Tool -- what is the issue, exactly?
     
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  14. vedularam

    vedularam New Member

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    How should I do that? Is there any help or youtube videos you can recommend?
     
  15. KVS Tool

    KVS Tool Z Representative

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    Have you reviewed the KVS Tool User Guide (http://Help.KVSTool.com/)?

    To search for Award Availability, you would need to use the [Awards-Upgrades] Tab.
     
  16. vedularam

    vedularam New Member

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    Hi,

    I have a question on the no. of miles for the segment. Where can i see this in KVSTOOL? Do i need to call the airlines to find out?
    AC 871 CDG 13:00 YUL 14:30 77W 0 FS/ CS- YS+
    -> AC 7417 YUL 17:10 ORD 18:43 E75 0 FS/ CS+ YS+

    Here are my results of the search. Now how do I know how many awardmiles for each segment. Can someone explain please?
     
  17. KVS Tool

    KVS Tool Z Representative

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    Please consult the website of the FFP that you will be redeeming from for the corresponding Award Cost Chart.
     

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