KVS tools showing phantom award availability

Discussion in 'KVS' started by lichenlt, Mar 27, 2013.  |  Print Topic

  1. lichenlt
    Original Member

    lichenlt Silver Member

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    When I looked up the BKK-CDG on TG930 using ANA tools online, it shows 12:05am and no first class seat available. However, when I used KVS ANA-7DAY search, it shows 12:10am flight with first class seat available.
     

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  2. KVS Tool

    KVS Tool Z Representative

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    It appears that you may be misinterpreting the availability information on the ANA website (which is very easy to do).

    Departure time shown when using the [Awards/StarAlliance-7D] Method is always based on the first date and should be verified using a specific date search.

    A specific date search confirms positive F Award Availability:

    [KVS Availability Tool 7.1.8/Diamond - SNT: Awards/StarAlliance/JP-ANA-SP1]
    Code:
    BKK  Bangkok Metro / Suvarnabhumi Intl TH = BKK DMK [VTBS]
    CDG  Paris Charles De Gaulle FR [LFPG]
    SUN  22 Dec 2013 | 1 Seat
    
    Carrier    Flight  From  Depart    To    Arrive    A/C  St  Availability
    ---------  ------  ----  --------  ----  --------  ---  --  -------------
    TG         930     BKK   00:10     CDG   06:50     380  0   FS+  CS-  YS+
    
     
  3. lichenlt
    Original Member

    lichenlt Silver Member

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    I did specific date search, like you did. It shows first class available. However, both ANA tools and UA website show 0 first class seat. Also, the flight time is different on KVS than on UA and ANA, as I mentioned in the original post.
     
  4. KVS Tool

    KVS Tool Z Representative

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    Could you please post the screenshots?
     
  5. lichenlt
    Original Member

    lichenlt Silver Member

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    My apologies, I entered the wrong date on KVS.
     

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