KLM trials 'rate your cabin service' app

Original Member
uggboy Gold Member

Messages:

50,986

Likes Received:

134,153

Status Points:

20,030

KLM trials 'rate your cabin service' app

KLM passengers could soon be able to rate their cabin service on a new smartphone app currently being trialled by the airline.

The app, which has a working title of "Like the Crew", allows passengers to provide the Dutch carrier with feedback about the inflight service as a whole, and not for individual crew members.

Over the last two months, KLM has tested the app on flights on its Toronto route.

Using a five-point scale, passengers were asked to answer the question "How was your flight?".
Click to expand...

Last edited: May 23, 2014

uggboy, May 23, 2014

#1

sendaiben, gregm and Newscience like this.

United – $375: Los Angeles – Providenciales, Turks and Caicos. Roundtrip, including all Taxes