Kiva Withdrawal "Oddity"

Discussion in 'Kiva | Loans That Change Lives' started by Ed Chandler, Dec 1, 2013.  |  Print Topic

  1. Ed Chandler
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    Ed Chandler Silver Member

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    This is odd. I initiated a withdrawal today and all looked normal. Then I returned to my portfolio page to find that my balance hadn't changed (i.e. the withdrawal didn't process.) Moments later, I got this e-mail:

    Uh, ... I didn't ask a question other than, "Can I have my money, please?"

    I've read other threads where similar withdrawal problems were met with e-mails specifically mentioning a problem with PayPal, but has anyone seen this one? It's the holidays, ... and I sure could use my money.

    Thanks in advance, everyone.
     
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  2. icurhere2
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    icurhere2 Gold Member

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    If you're sure you requested a withdrawal instead of asking a question, this sounds like:

    A. You may be asked to fill out their form attesting that you are not involved with money laundering activities. I received my notice over the summer and withdrawals resumed in about a week.
    B. Just a Kiva glitch. I haven't been able to log-in to Kiva with all the new functionality added using Chrome for a few weeks.
     
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  3. Ed Chandler
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    Ed Chandler Silver Member

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    Re: B - Yeah, I just gave up and started using IE for Kiva.
    We'll see how the week pans out. Thanks.
     
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  4. marcwint55

    marcwint55 Gold Member

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    I also had to fill out the form about money laundering. Since then all has been fine.
     
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  5. kiwi
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    kiwi Gold Member

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    That's weird. Kiva is working fine for me in chrome but is not working properly for me in IE.
     
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  6. estnet
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    estnet Gold Member

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    Are you doing such large amounts that this is a reasonable question?
     
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  7. Ed Chandler
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    Ed Chandler Silver Member

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    Depends on your definition of "reasonable", but I'd think that <$250 qualifies.
     
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  8. Ed Chandler
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    Ed Chandler Silver Member

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    BTW, got e-mail from Kiva late yesterday. They're processing a manual withdrawal.
    Sounds more like a technical problem than a raised flag.
     
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  9. marcwint55

    marcwint55 Gold Member

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    no
     
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