Kiva giftcard fail

Discussion in 'Kiva | Loans That Change Lives' started by Gargoyle, Jul 30, 2011.  |  Print Topic

  1. Gargoyle
    Original Member

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    I selected a loan, entered gift card code and went to PayPal to add $3.75 for operating costs. Paypal rejected the transaction before I could even enter any of my info. Now when I try to use the gift card Kiva says "he gift code has already been applied." but the loan is not in my portfolio; the transaction didn't go through.

    How do I reclaim this gift card so I can actually apply it to a loan?

    I also e-mailed this question to the Kiva contact address, I'll see if they answer.
     
    MSPeconomist, jbcarioca and nime01 like this.
  2. nime01
    Original Member

    nime01 Gold Member

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    I think you've done the right thing in contacting Kiva to see if they can fix the problem you encountered.

    Let me know if they can't give you a new gift card credit, and I'll take care of that.
     
  3. Gargoyle
    Original Member

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    Kiva tech support got back to me, cleared the hang on the gift card, and I made my third loan. :)
     

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