Kindle crushed during takeoff

Discussion in 'General Discussion | Travel' started by KyRoamer, Jun 13, 2013.  |  Print Topic

  1. KyRoamer
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    KyRoamer Gold Member

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    Flying Rome to Detroit in a Delta A330-300 in business class, on takeoff I turned off my Kindle and put it in the seat back in front of me. The A330 had the old easy chair 2-2-2 configuration. After takeoff the person in front of me reclined his seat. Being business class this did not crowd me BUT it crushed my Kindle 3 keyboard model such that all I could get on the top 80% of the screen was random black lines. Delta never said not to put Kindles in seat backs or warned me in any way. On other flights I have heard them say to put laptops overhead for takeoff but never books or Kindles..

    Do I have a legit gripe with Delta on this? Has this happened to you?
     
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  2. DTWBOB

    DTWBOB Silver Member

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    Was it in any kinda case?

    DTWBOB
     
  3. MSPeconomist
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    MSPeconomist Gold Member

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    I'm trying to picture what happened? When the person reclined, the shell seat would have moved a bit, but what did the kindle get crushed with/against? Your feet with the footrest extended?
     
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  4. KyRoamer
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    KyRoamer Gold Member

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    Just a rubber sleeve.
     
  5. KyRoamer
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    KyRoamer Gold Member

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    Nothing like that. Just put the Kindle in the seat back pocket. There were magazines there. All was reasonably loose when I put it in. After recline, the magazines wrapped the Kindle in a tight grip.

    I had a Kindle App on my iPhone but had not loaded the book on it. At least I was able to select another book to read. The flight was 10h15m and all daylight. I told my wife that I did not sleep well on the plane but she said some guy was sitting next to her and snoring. Wonder who? ;)
     
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  6. anileze

    anileze Gold Member

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    Snoring does not mean sleep well ;)
     
  7. KyRoamer
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    KyRoamer Gold Member

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    Back to the initial question - should Delta be responsible?
     
  8. boondr

    boondr Gold Member

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    Kindles have notoriously flimsy screens. I doubt you could prove fault in Delta in this case.
     
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  9. iolaire
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    iolaire Gold Member

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    I have no experance, but my opinion is that yes, it's a flaw. The seat should be able to recline without damaging contents in the pocket, especially something smaller like a kindle. Ask for compensation of $150 cash or 15,000 points?
     
  10. Aktchi
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    Aktchi Silver Member

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    Two lessons: Get an iPad Mini w/ retina screen when it comes out. Don't store such devices in setback pockets.
     
  11. HaveMilesWillTravel
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    HaveMilesWillTravel Gold Member

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    I don't understand your lessons.

    Would the mini screen not have been cracked?

    I have never seen a seat pocket that would have crushed a kindle, but I have also never set foot into the Delta A330, so I am curious about the mechanics of the problem. In any case I'll for sure continue putting my iPad into seat pockets of other aircraft/seat types.
     
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  12. MSPeconomist
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    I do know the DL (PMNW) A330s and I still can't envision how this happened.
     
  13. Aktchi
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    Aktchi Silver Member

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    I don't know, :) but iPads are well-made and it was mentioned by boondr just above that "Kindles have notoriously flimsy screens".
     
  14. Sweet Willie
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    Sweet Willie Gold Member

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    I don't believe I'm siding with Delta on any topic:eek:

    BUT, just because Delta did not specifically mention kindles, I don't think you have a legit gripe.
    no/never, I too am very curious how the mechanics of your situation happened, thinking back on flights I've been on (even RJs with smaller seat pockets), I just can't picture how the reclining seat would place so much pressure to crack a screen. (unless there was a LOT of other material in the seat back.)
     
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  15. boondr

    boondr Gold Member

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    In fairness the Kindle Fire HD screen is very good IME, which would be comparable to the iPad products, my comment was reference the older reader types.
     
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  16. StevenGerrard

    StevenGerrard Silver Member

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    Based on no evidence whatsoever, the Federal Aviation Administration ... airplane passengers to turn off all electronic devices during takeoff and landing
     
  17. KyRoamer
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    KyRoamer Gold Member

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    My old Kindle was know for its fragile screen. Google it and see the many complaints. But it ran circles around iPads when it came to reading books in bright sunlight. I replaced it with the newer Paperwhite model and it is even better. iPads, Kindle Fires, etc. just are hard to impossible to read in bright sunlight.

    My new Kindle had a light weight, solid case available. I bought it and am glad. I knocked it off the kitchen table onto a hardwood floor with no damage.

    I agree that some seat back pockets are risky. The A330-300 seat has a hard shell that reclines with the seat and creates pressure within the pockets. This new one is so small and the case so hard that I will keep it by my side on the seat and not in the pocket.

    That's OK, I did. I have not made a claim on this.

    The screen doesn't need to crack. With pressure it develops black lines that will not clear off. Looks like an old Etch-a-Sketch screen. Seats with soft backs like found on most domestic flights do not cause a problem. Maybe this seat would have been OK if it did not have the Delta flight magazine and the Duty Free catalog. Still it was not tight before the recline.
     

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