Kimpton Losing Hotels Over Union Issues

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    Late last year IHG announced they would purchase Kimpton in a $430 million deal. It was a smart move on IHG's part, at least in theory. Kimpton has a really unique position in the market, with several dozen US boutique hotels. Their level of guest satisfaction is through the roof, because they truly do things differently. I know I've certainly enjoyed my Kimpton stays. So when the IHG takeover of Kimpton happened, the obvious question was "what impact does this have on Kimpton?" That applies both in terms of the actual guest experience, as well as the Kimpton Karma Rewards program, which is quite unique. Is there a way Kimpton can join the world's largest hotel chain while still maintaining their identity? Well, unfortunately it looks like the answer is no. At least that's what many of the individual hotels seem to think. The post Kimpton Losing Hotels Over Union Issues appeared first on One Mile at a Time.

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