Kimpton’s CEO Chimes In On Future Of Kimpton Karma Rewards

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  1. BoardingArea

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    Late last year it was announced that IHG would purchase Kimpton Hotels, as part of a $430 million deal. From their perspective, the deal made perfect sense -- IHG is the world's largest hotel chain, while Kimpton is the US' largest boutique hotel chain. Kimpton has an amazing corporate culture and an incredible level of guest satisfaction, so the two companies have a lot they can learn from one another. Of course from a consumer's perspective, the takeover might not look quite as beneficial. I'd argue the change benefits IHG Rewards Club members, as they'll presumably at some point have access to Kimpton properties. Meanwhile Kimpton Karma Rewards members were generally huge fans of the program, and to some degree I doubt they can maintain their identity while operating within such a larger group. With that in mind, one of the big question has been whether the Kimpton Karma Rewards program will continue to exist post-takeover. The post Kimpton’s CEO Chimes In On Future Of Kimpton Karma Rewards appeared first on One Mile at a Time.

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