I supposed that some of this is just to vent, so let me just apologize for that in advance. Booked tickets in January for the family to go to Orlando today. I'm Premier Gold (which is admitted low on the totem pole compared to most of the folks here) and we bought additional economy plus seats so the family could all sit together (we have a 4 year old and a 7 year old). I checked the flight yesterday and all is good, then went to check in online this morning and the family is scattered across the plane in middle seats in economy so that none of us are sitting together. Shock (to say the least). Spoke with customer service. The plane is full. Sorry that we gave away your seats and scattered you across the plane. These things happen. Supervisor says the same thing. No solution. No compensation. You can see at the gate if they can put you next to your 4 year old.We are leaving for the airport in an hour. Any suggestions or is this S.O.P. and bad luck? Thanks.