Please excuse me if I'm overly excited I just booked my first award ticket (ever!) on US Airways thanks to all the help on this board. We are going LAX > TPE with a stopover in ICN for a week on the way back. We were going to book in business anyway, so taking advantage of the 100% buy miles actually saved us about ~$2000 EACH! It's not easy booking for the first time so I thought I'd share some tips for newbies like me: RESEARCH. Learn to love the ANA and CO websites. It gives a pretty good idea of availability, though it won't be perfect sometimes. Start HERE Be flexible. Booking award tickets isn't like booking regular (revenue) tickets. Availability is tighter so you need to plan earlier and check often. The ability to move your trip back/forward one or two days will do wonders to help you find your ticket. Be patient. People aren't joking when they say that it might take 1-2hrs to book. In all, mine took almost 2 hours on the phone with them. Even if I knew what I was doing, it could have easily taken 1hr due to hold times, itinerary checking, routing, etc. Take advantage of the stopover/open jaw. This one easily saved me thousands of miles. Instead of taking two different itineraries (LAX > TPE, TPE > ICN), we used the stopover to effectively make the trip between TPE and ICN "free." Accumulate miles when you can. If my wife and I each had ~10k miles in our account already, we could have saved ~$200 each. Unfortunately we are both very new to this miles thing so we didn't get the best deal we could have gotten. Suffice it to say, I am definitely joining the grand slam next year! Be courteous. When talking with the agents, you can almost tell they deal with 1023123125 disgruntled customers. Don't be one of them and they'll be happy to help and check a bunch of different routings for you Use the 3 day hold. US' hold policy is very generous at 3 days. Meaning you could hold an itinerary, buy/transfer the miles, and THEN book. This really helps you mitigate the risk of losing your itinerary when points are in limbo. Also, if you're trying to use SPG points, keep in mind they take up to 2 weeks to transfer! Get your seats. US can not assign seats on partners. You have to call the operating airline to get them assigned. Use SeatGuru to find out where you want to sit. Feel free to PM me or ask here if you have any questions!