I've gotta pay UA $200 to NOT get on their plane!

Discussion in 'United Airlines | MileagePlus' started by trobb49, Mar 14, 2016.  |  Print Topic

  1. trobb49

    trobb49 Silver Member

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    On a multi-segment itinerary (KIX-SFO-ORD-LAN-ORD-SFO-KIX), I decided to go overland with my sister from LAN to ORD so that we could visit some relatives that we had both not seen for a long time. See does not fly. Period!

    When I called to get that segment removed from my itinerary, I was told that I would have to pay the $200 change fee just to NOT fly! Here I am, vacating a revenue seat for another traveler, and I've got to pay to do it! Arrgh! Any advice? Would talking to a different agent possibly yield a different result?
     
  2. genemk2

    genemk2 Gold Member

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    No, this is very typical. If you don't want to pay a change fee, you should buy a fully flexible ticket. Or fly Southwest.
     
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  3. Steve GadFly
    Original Member

    Steve GadFly Gold Member

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    Highly doubtful you'll get a different answer from a different agent or a different airline. I'm not sure how far out this itinerary is but if it's at least a few months off, I think your best bet is to hope for a schedule change on your LAN-ORD segment. If that happens (especially if the change would result in an illegal or negatively timed connection), getting the segment removed should be easy.

    If that doesn't wind up happening, you can always hope for a weather/mechanical/ATC delay or cancellation on the day of the flight....of course that's a big risk since if the flight goes as scheduled and you're not on it, the rest of your itinerary is subject to cancellation.

    Good luck!
     
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  4. Wandering Aramean
    Original Member

    Wandering Aramean Gold Member

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    Which wouldn't work so well with the Osaka portion of the OP's itinerary. ;)
     
  5. genemk2

    genemk2 Gold Member

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    Who can remember all these airport codes!? ;)
     
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  6. chris_poland

    chris_poland Silver Member

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    Perhaps you can appeal to their compassion since you are acting as your sisters emotional support animal...
    Or, if 1K, perhaps you can make a same-day-change to eliminate the leg/stop-over...
     
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  7. Wandering Aramean
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    Wandering Aramean Gold Member

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    SDC will not work for this; it doesn't allow you to drop segments.
     
  8. chris_poland

    chris_poland Silver Member

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    My bad, I obviously defer to W.A.
     
  9. Denny
    Original Member

    Denny House of Miles Staff Staff Member

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    Just highlight the airport code and the Glossary Lookup will tell you. :D
     

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  10. eponymous_coward
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    eponymous_coward Gold Member

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    Yeah, that's how it works. "Change fee" means, well, a fee if you make any change.
     
  11. trobb49

    trobb49 Silver Member

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    Well, I bit the bullet and made the change for $200 + an extra $20 for the fare differential because I also changed an evening flight to SFO (with a layover there) to a next morning flight that still gets me there in time to make my o'seas flight. And the Hilton @ ORD cost only $107/night so I can roll out of bed and onto the plane.

    Thanks for the help!
     
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