Is there a list of Fees waived for EXP's?

Discussion in 'American Airlines | AAdvantage' started by Phineas, Feb 23, 2011.  |  Print Topic

  1. Phineas
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    Phineas Silver Member

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    specifically I'm looking for the calling in to book a partner award $20 fee

    but it got me thinking if there is a list somewhere that would easily show what fees EXP's are exempt from?

    TIA
     
  2. tw116
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    tw116 Gold Member

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    i know of the following.
    -waived ticketing service charge
    -waived checked bags - a levels
    -waived aa award change and reinstatement charges
    but i also know there have been other exceptions because of my exp status.
     
  3. pjoalfa
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    pjoalfa Silver Member

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    The only fee EXPs are subjected to under normal conditions (i.e. not talking about a 3rd checked bag here) are ticket change fees on revenue tickets. I can't think of anything else I get charged for.
     
  4. ChicagoEric
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    ChicagoEric Silver Member

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    So, to be clear, if I book award tickets and need to cancel the trip - the redeposit fee is waived for EXP? Miles end up back in account for no fee?
     
  5. Microwave
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    Microwave Silver Member

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    Correct.
     
  6. miamigrad
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    miamigrad Silver Member

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    carpe diem likes this.
  7. Phineas
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    Phineas Silver Member

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    so it appears I should not have been charged a $20 phone charge for my recent partner award that I had to call in on; is this something refundable then?
     
  8. Microwave
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    Microwave Silver Member

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    If I were you I'd call and attempt to get it refunded, then if they refuse lodge a dispute with the credit card firm. If asked to provide evidence, note the date and time of the call and send a printed copy of the website indicating EXPs shouldn't be charged along with a copy of your EXP card. By calling first, you show that you've attempted to work directly with the merchant, which is in keeping with the intent and letter of the rules surrounding credit card disputes.
     
  9. mmgm

    mmgm Silver Member

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    EXPs are charged phone fees if they purchase a ticket for someone else on a separate PNR. The fee is waived if they are traveling together but, according to the rules I was quoted, it must be ticketed on the same PNR. When I purchased a ticket for a traveling companion on a separate PNR, some agents have waived the fee.
     
  10. Phineas
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    Phineas Silver Member

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    thanks guys, will call this a.m.
     
  11. Microwave
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    Microwave Silver Member

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    The relevant benefit from AA's Elite Status Benefit Details page (emphasis mine):
    From the post in question (emphasis mine):
    I assumed based this post by Phineas that the award was for him, and thus should have been waived according to the benefits outline above. If he misstated that it was his award, then yes, it was a valid charge.
     

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