Just thought I'd share my recent booking experience with National for an international reservation. I'm National Executive, and called to ask about a 3 week reservation picking up in TXL and returning in VIE (we're road-tripping across Germany and Austria). Was quoted a price for a compact automatic. Our dates changed, and I tried to call National to change the date, got sent to India (agent didn't know what they were doing)-hung up out of fear they'd accidentally cancel the whole reservation. A week later tried to call again, again sent to India. Reached out to National on Twitter and email; they replied with a direct number to the St. Louis res office, who answered the phone, then transferred me to India. Frustrated, I went to the Europcar website myself and plugged in the dates. Automatic car class higher than the compact auto we had reserved through National was several hundred Euros cheaper than what National had quoted us. Given that you don't earn points/status credit on Europcar rentals, having National play middle man was just costing me time and money. Cancelled the National reservation and booked directly with Europcar. Just a tip out there for anyone else that might encounter this; don't assume you're getting a good deal through National just because you're Executive or it's National hooking you up with Europcar.