Here's a report about my experience at the IC San Juan in January 2011: Location: The IC San Juan is located in the Isla Verde area of San Juan, which is very near the airport. Although there are a lot of hotels, restaurants, and nightclubs in the area, it's a good distance away from the historic sights in Old San Juan. Expect to pay a fixed rate (it was around $10) for the 7-minute taxi ride from the airport. Cost/Value: I wanted to use a new-style BOGO certificate, so I had to book the Ambassador Certificate rate (usually equivalent to the Best Available Rate), which was about $330 for the holiday weekend I stayed there. This was about $60 higher than the AAA rate that I was also entitled to. Taxes of 11% and mandatory hotel service charges of 16% added almost $90, for a total of about $420 for the first night (with the second night being "free"). Upgrades: I booked the cheapest available IBAMB rate for a STANDARD ROOM CITY VIEW. A day before arrival, my room was changed to a 1 KING BED STANDARD ROOM (which I don't think is an upgrade). On arrival, I was given what I think was an upgrade to a 1 KING BED OCEAN VIEW ROOM, which would be a 2- or 3-level upgrade. Appearance: The IC San Juan isn't an especially pretty hotel. It has that "concrete hotel block" look, which means that it fits in well with the theme of the rest of the hotels and condos in the Isla Verde area. Room: My room was furnished in a mismatch of styles but was large enough to have a sofa, chair, coffee table, work desk, and a flat-screen TV. Comfort: The bed and the room were both very comfortable; no complaints here. Bathroom: The bathroom wasn't very big, but it was quite adequate. There was a separate vanity area that could be used outside of the bathroom. View: The ocean view from the balcony of my 12th-floor room was quite nice. By contrast, the rooms on the other side of the hotel (towards the road, probably the city-view rooms) likely have a dreary view of the buildings and the highway, making the ocean view rooms a much nicer option, from what I could tell. Internet: I was not charged for wireless Internet access. I don't know if it was free for Ambassadors or for everyone. Pool/Beach: On approaching the pool area, I was prompted to show my room key before entering the area. I hardly ever use hotel pools or go swimming or sunning at the beach -- it's just not my thing -- but they were very nice to look at! The pool had a swim-up bar. The beach area in front of the hotel seemed popular with local residents as well as hotel guests. Breakfast: Although I booked the IBAMB rate, I was told that a partial buffet breakfast (cold items only) in the hotel restaurant was included for 1 person due to my company affiliation. When I explained this to the waitstaff in the restaurant, they insisted I avail myself of the entire buffet, including the hot items and the omelette station. Breakfast was very good, and the staff was very attentive. Check-in/Check-out: On check out, I found that I was charged extra for the full breakfast buffet. I explained that I was told to enjoy the full buffet, and with a little persuasion, the upcharge (but not the taxes) was removed. Summary: My reasons for staying at this IC were to experience a stay in the Isla Verde area (I have previously stayed in Old San Juan and in Condado) and to use a soon-to-expire BOGO in a place where I could get a lot of value from it. The IC San Juan is quite expensive, and together with the ocean-view upgrade, it was a reasonable value. Fr the same price, I could have stayed at the Caribe Hilton for 2 nights for what I paid for 1 night at the IC San Juan, but I have no status with Hilton, so that helped to tip the balance toward the IC. Although I enjoyed my stay, I'd recommend the IC San Juan for Ambassadors and RAs (who can upgrade out of the city-view rooms) who can find a good rate (or are using a BOGO) and who want a beachfront hotel experience in San Juan.