I posted about this on the US forum back in the spring of 2011, but thought I'd get the UA forum take as well. I am Platinum on US Airways, which also gets me Star Alliance Gold status. I've been Platinum/Star Gold since 2009. I again re-qualified at this level last year, so I have status through February 2013. However, whenever I fly on UA and enter my US Dividend Miles number, my UA boarding pass always shows me as "US Silver" and Star Silver. Today for example, I'm flying US from CLT-SFO and then UA from SFO-LAS. When my BP's printed at the airport this morning, my flight on US metal shows me with my US status and Star Gold status. The boarding pass that printed next for my UA leg, with the same FF# enterted, only shows "US Silver" and "Star Silver" status. Over the past year, I've flown UA a handful of times, and this is always the case. It's not always a huge deal, but there have been occasions where it's been a problem (I once needed to check two bags on a UA flight, and while Star Gold gets three free checked, Star Silver only gets one, so I was forced to pay for one bag...I've also come close to having to gate check my bag, because my boarding priority is lower than what it would be if I were recognized as Star Gold). I've tried talking to numerous US and UA gate agents, ticket counter agents, shown my US Preferred card with my Star Alliance status on it, shown boarding passes with my Star Gold status on it, written customer service at both airlines, and all to no avail. Every UA person I talk to at the airport just says "the computer shows your status as Silver, so that's what it is," and I've never been able to get my status honored. Again, I realize it's not an earth-shattering problem in the grand scheme of things, but it's still fairly frustrating. I mean, the fact that UA spits out Star Silver on my BP means I'm entering my number correctly and it's recognizing something, right? So why can't it get it right? Is this a problem specific to my number, or is this a more wide-spread technical glitch? Anyone have any creative ideas to try to resolve this (other than crossing your fingers that UA switching to CO's computer system in a few weeks will magically fix the problem, which is what I'm praying for right now!)?