Hey all, First post. I am checking you guys out after spending most of my time on FT. So, here's my issue. I'm an HHonors Diamond, and yet when I visit Hilton properties, you wouldn't know it. Tonight I'm at the ES in Center City, Philly. The hotel is 28 floors. I get put on the 3rd floor in a handicapped room with a view of the HVAC units on top of TGI Friday's. So I go downstairs and complain and they give me a room on 26 with a nice view and a sink that doesn't give me a hump. But I'm tired of going to complain and getting a better room. I want the better room the first time. I know that the hotel isn't filled with other Diamonds. It's my problem with Hertz. As a 5 Star member, I walk to my stall and find a Toyota Yaris. So I walk back and explain I get an upgrade. And then they give me an Impala or G6 or whatever. But why the hell didn't they give me that car before I had to walk all over the garage. I think next year I'm checking out Starwood. I've noticed that even as a Gold I get recognized and put in what seem to be nice rooms.