... unfortunately I can't --- There are many complaints of system foulups within Hyatt, and thus I post this because others who've had them might sympathize. But I swear I have been snakebitten even compared to others. Just in the last 24 hours I have had two system related errors at a Hyatt property, one at check-in and one close to check-out. And the second one really bothered me: a $98.33 overcharge (now corrected, after I howled) to to my bill, which the front desk blamed – almost these exact words -- on "we rolled over to a new system, and our dining room people are still getting used to it." Stay after stay, month after month, glitch, glitch, glitch. So I've made up my mind. I am so close to requalification for 'diamond' for another year that I am probably going to finish that. But then I will stay at Hyatts next year only to use up my DSU credits, hopefully at points-plus-cash rates, and a couple free stays to use up my points. In 2017 I will go ahead and use the Hilton Amex Surpass or Visa Reserve credit card to get to the dollar amount to qualify for 'diamond' with them into the following year, and then drop Hyatt altogether. Overall, high-end Hyatt properties probably beat high-end Hiltons, but not to the extent that I'm going to tolerate the systems incompetence. And I imagine Hyatt systems people renaming me Felicia, and anxiously awaiting me to say goodbye. The feeling is mutual, I assure you.